Manufacturer: Whitepages Category: Memberships Clear all filters (8 of 8 reviews match)
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White Pages Premium continues to take money out of your account after you cancel. I cancelled within 10 minutes, after my initial sign up and I phoned to make sure that they wouldn't continued to deduct from my account and THEY DID! The cover up is the funniest, they say I called to ask about my bill, why would I call and ask about my bill, I just was trying to find an old friend, they didn't have any information, I called to be sure my cancel...
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1.2
I liked
  • Answered their phones
I didn't like
  • Waste of money
  • Fraudulently kept money after cancel
  • No information
#1000908
Cancelled service, they kept charging my card.Changed my card number, they found my new number and kept charging it. Sent a letter from an attorney, no response. I filed all charges as fraudulent with my bank, they were unable to reverse any of the charges. No matter what you may need from them, DO NOT UNDER ANY CIRCUMSTANCES, share your credit or debit card information with this company !!! You will NEVER be able to cancel your account and you...
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#997747
I signed up for the service as I was looking for a phone number.I used the "feature" of signing up for $1 (of course it required a credit card), yet it said I need to cancel within 5 days or I will be charged 29.95 per month thereafter. Well, surprise surprise. No email with login information so I can't even use the service. (Yes, I checked for spam). Can't log in to cancel and when I filled out an email on their website, it said it may take 5-7...
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1.0
#994283
My account was charged $59.85 for white pages service.I found it to be useless and a waste of money the same day i signed up and cancelled it. I would like my money credited back to my account and the fact that there isn't even a customer service line that will let you speak with a live person doesnt help my opinion about this company.I would like my money returned back to my account due to this not being helpful to me and not being warned that...
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I called the company on October 28 2016 and spoke with Simone. She stated they could not connect my email to any account it had in existence after she checked their system for over 5 minutes. Simone stated my account was cancelled and it would be submitted to their fraud division with follow-up within 24 hours. Whitepages sent a follow-up email and stated that it would have someone contact me within 24 hours. Whitepages has not followed up...
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I have been paying it since Aug. and now, it's Oct. and didn't know it. I really did not use it and appreciate it. I went to the Whitepages to look up an ex-friend and then, I wrote to her. I then, forgot about it and they kept me charged until now. I left a email but I don't know if that's going to stop the charging but I hope that it does. I am very upset. If it doesn't get removed from my account, I am going to twitter and such. ...
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Anonymous

Anonymous Same here and its almost impossible to reach them by ph.....but I finally found a number and today they said they are remitting my money and fully closed out any and all info ...

Anonymous

Anonymous hi to the lady having problems cancelling her acct with white pages, i found this number and they cancelled my acct. i had you on my mind since yesterday and i promised myself...

First, they make claims to deliver information that they do not deliver.Second, when you sign up for their services, they add several accounts and when you ask to cancel, they don't cancel all the accounts (so it's YOUR fault because somehow YOU didn't cancel everything, you ***!) Then their really rude and abrupt "customer service" reps do some blaming in your phone conversation with them. They are ripe for a class action suit if someone wants...
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95 for the premium subscription. It says what you get for that plan but when you do your first search, you're done. You only get one free background search per month but it says you get unlimited criminal and court records with the unlimited plan. But you don't. I tried to cancel after only having the *** plan for less than an hour and they said I had to pay for the entire month. DO NOT SUBSCRIBE TO THIS RIDICULOUS SCAM COMPANY. fjfjf jjjfjfj ...
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1.0
I didn't like
  • Hated it did not get what was promised with my subscription
#838742