White Mountain Building Products
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Los Angeles, California
Product is vaulty will fail
There roofing shingle from white mountain is very bad and they have no warrenty support dont purchase this product its over priced and they dont stand behind there product. We have to sue them to get a response.
They also never respond to calls, The product melted off the roof, the granules came off and the roof also shrank. and they also purchase raw materials that do not meet spec as we called around to ask suppliers.
and they are the most unprofessional company we have ever dealt with we should have purchased a established shingle brand. Dont buy this shingle they are Bad
Portland, Oregon
White Mountain Building Products
I feel compelled to write this complaint on this company. The shingle line is vs-30,vs-40,vs-50, wood creek.
These shingles were the biggest nightmare I have ever dealt with. The owners Tony Gallo is a crook and the shingle is complete garbage!!! I had excessive granule loss and he did nothing to resolve the issue!!! Unbelievable!!!
I spent Thousands of dollars on this product and there is no warranty to stand by the product. I am so angry I wish I would have bought presidential by certain teed!!!
I am going to rip off this roof because I don't want the new owner to deal with this nightmare. Horrible company Horrible situation!!!
I have a difficult time believing that anyone would install several models of product on the same roof. WMBP is doing great with expanded product lines....it was relocating from Payson Az and the manufacture of its product lines by responsible, drug free, felon lacking individuals that was the answer.
It is a shame that the good employees left early.....they saw the true base of that employee draw and what they were.
However, to the few that possessed character, honesty and not thieves ....they are working out just fine. Read below about the contractor with the roof samples....and think about it.
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There is at present over $100 million in class action suits over "failed" asphalt shingles produced by "established" manufacturers. Also, the Asphalt Roofing Manufacturers Association has begun recognition protocol for even lighter asphalt shingles to offset established freight costs and geographical transit issues....not good
In reviewing your comments, the procedure for any complaint is a field inspection and report. In your case, the only issue is field application errors and contractor's/homeowners failure to install as required.
Reviewing your comments, there are 100's of satisfied customers that have WMBP shingles that are going on 8-10 years of applied success. On the issue of substandard components, there are NO substandard components available for these products regardless of WHO manufactures asphalt shingles.
As for the personal attack, we are aware of consumer issues, and rely on field analysis to render decisions.
WMBP was relocated out of Payson due to continued poor employee issues of drugs, alcohol, and mostly theft. The product line has expanded to include many modifications,and to this day has remained in the light as to bringing new products to the fore front of the industry.