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White Knight Pest Control

White Knight Pest Control

www.whiteknightpest.com
What is your customer experience with White Knight Pest Control?

White Knight Pest Control Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • White Knight Pest Control has 1.7 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Only do a good job on the first appointment.
    Cons: Flaky and waste your time, Have auto renewal happen try to force another quarter of services, Have you do a good review after first visit.

  • Recent recommendations regarding this business are as follows: "DON'T USE WHITE KNIGHT PEST CONTROL! Don't fall into their trap of contracts for lack of service.", "Avoid White Knight!", "AVOID WHITE KNIGHT PEST CONTROL THEY ARE DECEITFUL", "Make sure the company send you what you order".

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Steven S Fls

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Crooked and Dishonest Company

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Updated by user Jun 20, 2025

Still ZERO response from a "Manager" or anyone else. The last response was a generic response that looked like they copied and pasted it.

The phone number given to me was for their call center resulted in a waste of time since the call center had no knowledge of why I was calling. I don't blame their lack of response. If I locked people into a contract that required people to give me money even though I don't have to keep an appointment, call a customer or allows me to do a subpar job then I would not respond to reviews or complaints either. I would just hide behind that contract too.

This is EXACTLY WHAT THEY ARE DOING!

Therefor I will continue to leave reviews helping customers to not get caught in White Knight Pest Control's trap. This company has proven and continues to prove that they are a SHADY, CROOKED and DISHONEST company.

Updated by user Jun 18, 2025

Nothing has changed. Their Manager gives some generic response and judging by the amount of bad reviews that all pretty much say the same thing i can see that nothing will be done.

Original review Jun 18, 2025
A Salesman came to my house and spoke to my wife about pest control. My wife called me and let me speak to the Salesman.

What he was saying sounded great. I won't lie the price and service was nice. My wife signed a contract on their tablet and scheduled a time for them to return to spray the house. On the day of the appointment they never showed up or called.

I waited all day for them. I called and left a message with their call center for a return call. That never happened. On Monday I called again.

The "Customer Service " representative assured me that i would be receiving a call from the Salesman shortly and informed me that the Salesman can't schedule an appointment. (RED FLAG NUMBER 1). The Salesman never called me. Even after the "Customer Service " rep confirmed my phone number.

Instead my wife received a text message confirming an appointment that they set for that Monday. I waited again at my house for hours. Still no return call or technician (RED FLAG NUMBER 2). Finally I called to cancel the appointment and the contract since they can't keep an appointment or return a phone call.

The "Customer Service " rep could not confirm a time for the appointment. She only kept saying that it was today. She then told me that i couldn't cancel a contract with her and that I would need to speak with an advocate. After being placed on hold she returned and told me that the Advocate was busy and to try back later.

She then proceeded to tell me that I couldn't cancel the contract because my name wasn't on it. Even though I was the one that spoke with the Salesman. My wife called later that day to cancel the contract. They told her that she would have to speak with an advocate and returned from putting her on hold just to tell her that the Advocate was busy and to try back later.

(RED FLAG NUMBER 3). Now they are telling her that she can't cancel the contract without being billed over $400.00 for the early cancelation. Even though White Knight has failed to uphold their end of the contract. Apparently this is how they make their money.

They lock people into a contract and then don't show up for the scheduled appointment and then bill you for trying to leave them even though they have broken the trust of the customer by not keeping an appointment or returning a phone call. White Knight Pest Control has shown me that they are a CROOKED and DISHONEST company who makes their money by taking advantage of their customers and then hiding behind a contract that they themselves have failed to uphold.
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Cons:
  • Hide behind a contract that they do not uphold themselves

Preferred solution: Release from the contract that they hide behind when they fail to uphold an appointment.

User's recommendation: DON'T USE WHITE KNIGHT PEST CONTROL! Don't fall into their trap of contracts for lack of service.

Stacie B Lfi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pleasant Grove, Utah

Feel deceived and scammed

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I had people show up to my home and sold me 4 visits. I signed a contract on their ipad, trusting them.

l feel deceived and lied. Your quartly contract "auto renews" and you are required to cancel it 30 DAYS IN ADVANCE or get charged for your 5th visit.

Something the salesman didn't tell me. This contract is set up like a TRAP. Once your 4 visit is up, the computer automatically schedules the 5th appointment and when you call to say, hey I didn't want or agree to 5 visits they say well you will be charged for a 5th appointment but won't get the service unless you reinstate a new 4 quartly contract.

So basically their contract is set up to trap you and force you to do another 4 visits or they rip you off 100.00. Also they first time they come and spray they do an amazing job!

Subsequently they are in and out in 10 minutes and don't do a good job and you won't see any positive changes. Basically they are making 100.00 every 10 minutes.

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User's recommendation: Avoid White Knight!!!

1 comment
Guest

So, you're mad at yourself for not reading and clearly understanding the terms BEFORE you signed? I agree, lesson learned.

Stacie B Rot

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Provo, Utah

SCAMMED ME

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Contains 1 confidential file for company representatives

White Knight Pest Control is not honest! This is the most dishonest, deceitful pest control company on the planet!

They will come to your home and sell you four visits. You will sign a contract on their iPad, trusting them, but they will lie to you. Your quarterly contract self-renews and you are required to cancel it 30 days in advance or get charged for your fifth visit - something they do not disclose to you. Their contract is set up like a trap.

Once your fourth visit is up, the computer automatically schedules the fifth appointment. When you call to say, 'Hey, I didn't want or agree to five visits', they tell you that you will be charged for a fifth appointment but won't get the service unless you reinstate a new quarterly contract of four visits. Basically, their contract is designed to trap you and force you to commit to another four visits or they rip you off for $100. Also, the first time they come and spray, they do an amazing job!

However, the subsequent visits are rushed, lasting only about 10 minutes, and you won't see any positive changes. Essentially, they are making $100 every 10 minutes.

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Loss:
$100
Pros:
  • Only do a good job on the first appointment
Cons:
  • Flaky and waste your time
  • Have auto renewal happen try to force another quarter of services
  • Shady deceptive contract

Preferred solution: Refund for the 100.00. I only signed up for 4 services. I did not schedule the 5th appointment..auto-generated by their computer, canceled as soon as I received notification prior to appointment, got charged for a service I did not receive.

User's recommendation: AVOID WHITE KNIGHT PEST CONTROL THEY ARE DECEITFUL

Jim m Iou

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Wrong item received

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I had ordered a single 2 pound bag of 8 o'clock coffee I received 2 smallbags for a much higher price This is not what I ordered but the person who helped me out a customer service was exceptionally nice and gave exceptional service

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User's recommendation: Make sure the company send you what you order

Karen D Shq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trespassing is NOT acceptable!

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Circle driveways in front of a home are PRIVATE property! Your truck trespassed by driving thru ours at 11:18am today 10/14.

This is recorded including the vehicle identification. Do NOT allow your staff to do this again or we will take legal action.

Tired of having our sprinkler heads broken by careless people like your driver today! Plano TX

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Preferred solution: Apology

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