White Knight Pest Control

A Salesman came to my house and spoke to my wife about pest control. My wife called me and let me speak to the Salesman.

What he was saying sounded great. I won't lie the price and service was nice. My wife signed a contract on their tablet and scheduled a time for them to return to spray the house. On the day of the appointment they never showed up or called.

I waited all day for them. I called and left a message with their call center for a return call. That never happened. On Monday I called again.

The "Customer Service " representative assured me that i would be receiving a call from the Salesman shortly and informed me that the Salesman can't schedule an appointment. (RED FLAG NUMBER 1). The Salesman never called me. Even after the "Customer Service " rep confirmed my phone number.

Instead my wife received a text message confirming an appointment that they set for that Monday. I waited again at my house for hours. Still no return call or technician (RED FLAG NUMBER 2). Finally I called to cancel the appointment and the contract since they can't keep an appointment or return a phone call.

The "Customer Service " rep could not confirm a time for the appointment. She only kept saying that it was today. She then told me that i couldn't cancel a contract with her and that I would need to speak with an advocate. After being placed on hold she returned and told me that the Advocate was busy and to try back later.

She then proceeded to tell me that I couldn't cancel the contract because my name wasn't on it. Even though I was the one that spoke with the Salesman. My wife called later that day to cancel the contract. They told her that she would have to speak with an advocate and returned from putting her on hold just to tell her that the Advocate was busy and to try back later.

(RED FLAG NUMBER 3). Now they are telling her that she can't cancel the contract without being billed over $400.00 for the early cancelation. Even though White Knight has failed to uphold their end of the contract. Apparently this is how they make their money.

They lock people into a contract and then don't show up for the scheduled appointment and then bill you for trying to leave them even though they have broken the trust of the customer by not keeping an appointment or returning a phone call. White Knight Pest Control has shown me that they are a CROOKED and DISHONEST company who makes their money by taking advantage of their customers and then hiding behind a contract that they themselves have failed to uphold.

White Knight Pest Control is not honest! This is the most dishonest, deceitful pest control company on the planet!

They will come to your home and sell you four visits. You will sign a contract on their iPad, trusting them, but they will lie to you. Your quarterly contract self-renews and you are required to cancel it 30 days in advance or get charged for your fifth visit - something they do not disclose to you. Their contract is set up like a trap.

Once your fourth visit is up, the computer automatically schedules the fifth appointment. When you call to say, 'Hey, I didn't want or agree to five visits', they tell you that you will be charged for a fifth appointment but won't get the service unless you reinstate a new quarterly contract of four visits. Basically, their contract is designed to trap you and force you to commit to another four visits or they rip you off for $100. Also, the first time they come and spray, they do an amazing job!

However, the subsequent visits are rushed, lasting only about 10 minutes, and you won't see any positive changes. Essentially, they are making $100 every 10 minutes.

I had people show up to my home and sold me 4 visits. I signed a contract on their ipad, trusting them.

l feel deceived and lied. Your quartly contract "auto renews" and you are required to cancel it 30 DAYS IN ADVANCE or get charged for your 5th visit.

Something the salesman didn't tell me. This contract is set up like a TRAP. Once your 4 visit is up, the computer automatically schedules the 5th appointment and when you call to say, hey I didn't want or agree to 5 visits they say well you will be charged for a 5th appointment but won't get the service unless you reinstate a new 4 quartly contract.

So basically their contract is set up to trap you and force you to do another 4 visits or they rip you off 100.00. Also they first time they come and spray they do an amazing job!

Subsequently they are in and out in 10 minutes and don't do a good job and you won't see any positive changes. Basically they are making 100.00 every 10 minutes.