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Whitaker Bank

Whitaker Bank

www.whitakerbank.com
What is your customer experience with Whitaker Bank?

Whitaker Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Whitaker Bank has a 2.4 star rating from 3 customer reviews and consumers are mostly dissatisfied. Rating distribution leans unfavorable 67% to positive 33%. Recent recommendations summarize as "Good luck".

Key Takeaways for Future Customers

  • Check Whitaker Bank reviews and expect potential delays reaching customer service for card activity or fraud issues.
  • Prepare documentation when visiting branches after cash deposits and follow up in writing for refunds or disputes.

Negative Feedback / Risk Areas

  • Difficulty contacting support; long hold times and inability to reach a human.
  • Reported lost or missing deposits and unresolved fraud cases with blocked cards.

Positive Feedback

Some customers still note account entries reflected initially, but overall positive remarks are limited.

View full overview ›

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Waunetta Sme

Where's my money????

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AI Highlights
  • - On 5/31/24 I drove to Frankfort to deposit cash.
  • - The cash was deposited and reflected.
  • - Money is gone; no record; switching banks.

On 5/31/24, I drove all the way to Frankfort to deposit cash. Said cash was deposited AND reflected in my account.

Today I wake up and said money is GONE! And absolutely no record of it! I am beyond pissed!

And of course theres no one I can even get a hold of until Monday. Im switching banks.

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Ronie Pax

Very disappointed in trying to resolve my problem bout activity on my card. You all need to improve phone help. Didn't get my problem fixed. I guess my card is lock till Monday. Unacceptable

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AI Highlights
  • - Calling the activity card number hangs up and does not ring.
  • - They have blocked my card.
  • - Need this resolved ASAP; I await help.

Every time i call the activity card number it doesn't ting. It hangs up.

I received call this morning but cant take of this for this problem. They have blicked my card.

Need to resolve ASAP. I await fo r your help.

User's recommendation: Good luck

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Rebecca W Wpt

Fraud

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AI Highlights
  • - No help; never spoke to a human.
  • - Need card reactivated after fraud and funds reimbursed; please contact me urgently.

No help. Never got to speak to a human.

Need my card reactivated after fraud and money reimbursed if any taken!

Please contact as soon as possible..Ive had 12 calls to tallying 3 hours and 12 minutes, with no solution. Please contact me!

Preferred solution: Full refund

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