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Whistler Group

Whistler Group

whistlergroup.com
What is your customer experience with Whistler Group?

Whistler Group Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Whistler Group has a 1.3 star rating from 3 reviews; consumers are mostly dissatisfied with customer service and the website, and the rating distribution is 100% unfavorable.

Key Takeaways for Future Customers

  • Check recent Whistler Group reviews before purchasing.
  • Expect difficulty reaching support by phone or website.
  • Report product issues like backup camera charging or scanner firmware promptly.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no return calls and unreachable phone numbers.
  • Website and support lines reported closed or invalid.
  • Product problems: camera not charging, firmware/programming delays, long repair wait times.
  • Consumers report high price level and poor customer service.

Positive Feedback

No consistent positive experiences reported in reviews.

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Show reviews that mention
return calls customer question appreciation messages order return sad place support
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Cyrilla Wde

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

***

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Not worth a crap no one called me back wtf bsbsbsbs bsbsbsbsbsbsbsbsbsbsbsbsbsbsbs thats what I think.

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Jerry B Dcv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tech support

Rang twice and disconnected, unable to reach whistle ground at all. Phone number in the manual is no longer valid.

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2 comments
Guest

Whistler was purchased by Goliad Products in 2025, the old phone numbers no longer work. https://***/blogs/news/press-release-new-ownership-of-whistler-group New phone number and email contact details are provided on the website https://***/policies/contact-information

Guest

Whistler was purchased earlier this year by Goliad Procucts. Unfortunately the old phone numbers no longer work. A visit to the Whistlergroup.com website contains a press release https://***/blogs/news/press-release-new-ownership-of-whistler-group A contact phone number and email address can be found here https://***/policies/contact-information We make every effort to return phone calls and emails.

View more comments (1)
Homer Zhe

No return calls.

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I have called several times to ask a simple question & place a order. Left messages.

No return calls. It would take maybe 5 minutes.

No customer appreciation. Sad

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1 comment
Guest

Whistler was purchased by Goliad Products in 2025, the old phone numbers no longer work. https://***/blogs/news/press-release-new-ownership-of-whistler-group New phone number and email contact details are provided on the website https://***/policies/contact-information We make every effort to return phone calls and emails.

Anthony M Lym

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem reaching whistler

Contains 1 confidential file for company representatives
Updated by user Jan 04, 2025

No haven’t heard anything from them

Original review Dec 28, 2024

I sent a scanner to Whistler at the end of August and still have not heard anything back from them. The numbers I have tried calling will not go through.

Loss:
$328

Preferred solution: We sent it back to get it fixed & haven’t heard anything. Either fix it or refund our money

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1 comment
Guest

Whistler was purchased by Goliad Products in 2025, the old phone numbers no longer work. https://***/blogs/news/press-release-new-ownership-of-whistler-group New phone number and email contact details are provided on the website https://***/policies/contact-information Please reach out to us, we will check the items that were aquired from The Whistler Group when we aquired the Radar Detector and Scanner product line.

Anonymous
map-marker Columbus, Indiana

My backup camera WBU-800 does not charge with intial charge

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WBU-800 Backup camera wouldnt charge with usb cord. It doesnt seem to go into the camera assembly all the way and power button does not light up. Installed it anyway and it has 1 bar since day 1

User's recommendation: Not sure I would recommend

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Avrohom Xfx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I sent my scanner in September to have it programmed and I haven't heard anything

I would like to know what happened to my scanner it was a 1065 whistler I would like to have it back

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1 comment
Guest

Whistler was purchased by Goliad Products in 2025, the old phone numbers no longer work. https://***/blogs/news/press-release-new-ownership-of-whistler-group New phone number and email contact details are provided on the website https://***/policies/contact-information Please reach out to us, we will check the items that were aquired from The Whistler Group when we aquired the Radar Detector and Scanner product line.

lewis m Xpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Ws1065

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i need a system firmware upgrade for my ws1065 the store is closed the 800 number closed website closed business closed

User's recommendation: buy a unidon

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1 comment
Guest

Whistler was purchased by Goliad Products in 2025, the old phone numbers no longer work. https://***/blogs/news/press-release-new-ownership-of-whistler-group New phone number and email contact details are provided on the website https://***/policies/contact-information Presently there is no firmware upgrade for your WS1065 however if you have lost your run code, you can download a CPUUpdater for the WS1040/65 from our download page at ***

Anonymous
map-marker Fredericksburg, Virginia

Wireless back up. Camera not working

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AI Highlights
  • - Waiting for help on how to start the camera.
  • - I requested help a while ago.
  • - They responded only by asking me to rate the company.

Still waiting for a response from the company on how to start camera. I requested help a while ago.

But all they responded with is asking me to rate the company. How about doing something correctly to receive a positive rating

User's recommendation: Don't waste your time with customer service. IT SUCKS!

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Elesa S

I have a whistler handheld radio scanner the screen is saying all on lockout how do i get it to clear i have tried everything.

i wasnt hearing anything so i looked at it and seen that it said All on lockout.

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