Whistle Express Car Wash
Whistle Express Car Wash Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Whistle Express Car Wash has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing billing and customer service problems.
Key Takeaways for Future Customers
- Check bank statements for unauthorized charges; common complaint in Whistle Express Car Wash reviews.
- Contact support immediately for refunds and subscription issues.
- Consider alternate car wash membership options before enrolling.
Negative Feedback / Risk Areas
- Recurring billing after cancellation and denied refunds.
- Poor customer service response to complaints and refund requests.
- Service quality declines reported for some membership tiers.
Positive Feedback
Some reviewers still note a great car wash when equipment functions properly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Whistle Express Car Wash has a 1.0 star rating from 2 reviews and consumers are mostly dissatisfied, citing billing and customer service problems.
Key Takeaways for Future Customers
- Check bank statements for unauthorized charges; common complaint in Whistle Express Car Wash reviews.
- Contact support immediately for refunds and subscription issues.
- Consider alternate car wash membership options before enrolling.
Negative Feedback / Risk Areas
- Recurring billing after cancellation and denied refunds.
- Poor customer service response to complaints and refund requests.
- Service quality declines reported for some membership tiers.
Positive Feedback
Some reviewers still note a great car wash when equipment functions properly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Roswell, Georgia
I'm an employee at Whistle Express in...
I'm an employee at Whistle Express in Albany Ga. I haven't received my pay check for this week.
My manager said he turned my time in, but my bank doesn't see any transactions. I was supposed to receive my money Wednesday but I'm received any funds and its Friday.
- Lack of hours
- Management
- I love the customers and my co worker are cool
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Durham, North Carolina
No one answered the call I made can’t talk to live representatives at all.
Complaint: I cancelled my membership 3 months ago, and I'm still getting a bill. I want to get refunded.
I haven't used the car wash. Check my records; it will show I haven't run my car through.
User's recommendation: Customer severed want answer a phone call they keep billing me each month after 3 months I cancelled service and closed my account 3 months in a row. Poor customer service I see many complaints about this issue. Terrible business they should help. I’m going to cancel the auto pay my next move.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMoney taken out of my account and don't have a subscription
It was embarrassing! I went to the store thinking I had money on my card.
Several people were behind me waiting, and there was no money in my account.
This is not the first time they have done this. So messed off!
Preferred solution: Full refund
User's recommendation: Don't use them
Chattanooga, Tennessee
Need to speak about the charges on my account.
I am recently diagnosed with cancer and have not been able to check my bank account. Due to health I have not been to car wash.
I got my bank statement and see that I have been charged &19.98 in January,February,March and April.
Charged 22.00 in May and June. Could you please look into the matter and call me at ***
Thank you
Preferred solution: Full refund
Sevierville, Tennessee
I was charged another month membership when I shouldn't been
whistle express never reached out to me
I canceled my membership last month but still got charged. I want my money back, please. I did not want to renew my subscription.
- Great car wash
- You all take money even after a customer cancel their subscription
Preferred solution: Full refund
User's recommendation: to shop with you guys if you guys give me my money back
Jacksonville, Florida
Bad employee
- - Customer reports rude service by the staff at the car wash.
- - A $20 car wash charge after a system error deleted a car; membership canceled.
The guy you have working today, 79, 2026, at 5 o'clock in the afternoon should not be able to deal with customers. He is terrible, excuse my language, but he is an *** I have two cards as a membership since they won this car wash open, and he charged my wife $20.
He deleted the wrong car out of the system and then charged her $20 for a car wash. When I went up there, he was just a jerk and then told me I was not allowed back. My membership was canceled on both vehicles, and my stupid wife was canceled too, his words: 850-320-****. I look forward to hearing from somebody about this matter.
I have never seen this guy up there before, but he's a real piece of work. It seems like he was having a girl do all the work while he was doing nothing except *** people off.
- Total different group working there nowhere near friendly and helpful as the last batch
Preferred solution: Full refund
User's recommendation: Don’t go until they fix their employee problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad service and no response from company
- - Signed up for the top car wash at $42 monthly.
- - Machinery failed to clean; hoses disappeared; tailgate and tire cleaner failed; no response.
After complaining over and over to management as well as emailing the home office, I have gotten no response. I finally ended my monthly subscription. As long as I had to spend an hour cleaning my wheels and tailgate and drying off my vehicle after a top-of-the-line wash, I decided I may as well wash my own truck at home.
All was good in the beginning, but as time went by, the machinery did not do their job adequately. First, I noticed that air hoses started disappearing at some of the detail stations. Eventually there were only a few. Then the final blowers that blew off the vehicle left my truck front end wet and and water all over my truck.
Then I saw that the tailgate wasn't being cleaned and the tire cleaner did not work at all. I spoke with the personnel several times over the next several months.
All I got was excuses as to why the car wash was doing a substandard job. I emailed the company several times and never got a response.
- Personell
- Disinterested in keeping car wash completely working
Preferred solution: fix the machinery
User's recommendation: Find another car wash
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