Whirlpool Corporation Reviews
Whirlpool Corporation Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Whirlpool Corporation reviews show a 1.2 star rating from 6 customers; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Check refund and rebate options before purchase and document offers.
- Ask about known downdraft and water filter issues on specific models.
- Confirm service training and expected customer service response times.
Negative Feedback / Risk Areas
- Recurring customer complaints about flooding from filter replacement.
- Poor repairs and untrained repairmen leading to property damage.
- Denials of refunds and non-responsive customer service.
Positive Feedback
Some reviewers say the products perform well, though many cite high price levels paired with poor service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Whirlpool Corporation reviews show a 1.2 star rating from 6 customers; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Check refund and rebate options before purchase and document offers.
- Ask about known downdraft and water filter issues on specific models.
- Confirm service training and expected customer service response times.
Negative Feedback / Risk Areas
- Recurring customer complaints about flooding from filter replacement.
- Poor repairs and untrained repairmen leading to property damage.
- Denials of refunds and non-responsive customer service.
Positive Feedback
Some reviewers say the products perform well, though many cite high price levels paired with poor service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
KitchenAid Cooktop - Downdraft Issues- Do not buy
- - Downdraft pulls flames away from burners, causing distortion and uneven heating.
- - Four service visits failed to fix the defect; refund requested.
Dont Buy Kitchen AId Downdraft Cooktops- KCGD500GSS gas cooktop
Please do not buy KitchenAid downdraft Cooktops:
I am writing to formally requesting all not to buy regarding my kitchen aid KCGD500GSS gas cooktop, which continues to exhibit a significant operational problem that has not been corrected despite multiple service attempts authorized and paid for by Whirlpool.
Since installation in January 2026, the downdraft ventilation system has consistently pulled excessive flame away from the burners during normal operation. Rather than merely removing cooking vapors and smoke, the downdraft appears to interfere with the burner flames themselves, causing flame distortion, instability, reduced heating performance, and inconsistent cooking results.
The problem occurs during ordinary use and materially affects the cooktops intended function.
Recognizing the issue, Whirlpool authorized service through Flamingo Appliances Services Inc. on four separate occasions. I appreciate Whirlpools willingness to attempt repairs; however, the fact remains that after four service visits, the original problem has not been resolved. The cooktop continues to perform in the same unsatisfactory manner.
They have refused to exchange , refund or anything . They have put a restrictor plate, some tape , 2-3 filters to slow the flame but to no avail. Flamingo has also acknowledge that it cannot be fixed as it is a manufacturing defect. Even service cases were open w Whirlpool-Kitchenaid.
The repair history demonstrates that Whirlpool has had multiple opportunities to diagnose and correct the issue.
Despite these efforts, no lasting solution has been provided. When a product undergoes repeated repair attempts for the same defect and the condition remains unchanged, it raises serious concerns about whether the issue can be repaired in the field or whether it is inherent to the unit itself.
As a consumer, I purchased this appliance with the expectation that it would safely and effectively perform its intended purpose. Instead, I have experienced: Repeated service appointments and associated inconvenience. Time spent coordinating visits and explaining the same problem repeatedly.
Continued inability to obtain proper cooking performance. Ongoing frustration resulting from unsuccessful repair attempts. Loss of confidence in the products reliability and fitness for its intended use.
Most concerning is that, despite four unsuccessful service attempts, *** has declined to provide a replacement unit or refund. From my perspective, Whirlpool has exhausted reasonable repair opportunities without achieving a satisfactory result.
Please refund right away.
If additional information, documentation, service records, photographs, or videos demonstrating the flame disruption are required and even Flamingo Appliances services have documented also, I will gladly provide them. Kitchen aid does not want to resolve this issue as I know it saying it now months old but this problem has been going on since we got it and it says we dont have evidence spite the fact that they scheduled the services.
Please do not buy Kitchen Aid downdraft Cooktops.
I have been patient throughout this process and have cooperated fully with every service recommendation. However, after four unsuccessful repair attempts, it is reasonable to expect a permanent resolution rather than additional unsuccessful service visits.
Please refund right away. VS- ***
- Good products
- Poor repairs
Preferred solution: Full refund
User's recommendation: Caution to Buy Downdrafts Cooktops
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pompano Beach, Florida
You offered me a $600 refund for my new refrigerator and I am entitled to it. I even have 90 days to do it.
- - Whirlpool 3-door fridge with water in the door and bottom ice.
- - Whirlpool emailed a $600 rebate; after registering, no help.
I bought a 2200 whirlpool refrigerator three door with water in the door and ice on the bottom. I bought it at Brandsmart in Deerfield Beach with a salesman named J.
I got an email from Whirlpool saying theyre having a rebate and you can get $600 back for that particular refrigerator Ill send you the picture if youd like anyway I was on the phone about two hours today with whirlpool after I registered it and no one is helping me get this rebate.
I dont have any forms from the salesman J all he did was give me a copy of my receipt, but Im a retired school teacher and Im on a fixed income. Im 70 years old and I live alone and I could really use that $600.
Code 682304
User's recommendation: Inquire about sales or Rebates before you purchase a refrigerator
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRepairman no Training
- - Whirlpool fridge leaked on hardwood floors; under warranty.
- - Costco replaced fridge; repairs were slow and restoration dragged on.
April 2025 my new Whirlpool refrigerator/freezer leaked water on my hardwood floors.
I had to call firc2 weeks and no one knew how to get repairs. Still under warranty.
Called Exec. Iffices.ditto.
My insurance Company tried.. same results.
Agent sa7d call co. You bought from. COSTCO. They were a big help n 4 mo. Later got a real repairman. BUT 1ST MAN CRACKED FREEZER. Brokevl it.
7 mo. Later floors were replaced n rest 8f floors had to be sanded n resealed. I lived for a mo. In a hotel while restoration co. Did the work. Costco replaced refr. Ins. Started a subrogration to collect. It is now Jan. 14, 2026 and no response. Ins. Co. Is frustrated. Costco hired a company immediately n they have their own claim for replacing refr. They are still waiting.
Diamond Factory admitted to bbb they did bot train the repairman. They hire 1 person to field calls. All a person has to do is send an email stating they want to do repairs. No one meets rhem, nor asks for qual7fucatuons
Hartford City, Indiana
Bulb replacement
- - I am unsure I ordered the correct bulb.
- - I want to talk to a real person.
- - I am not sure I will get the right bulb.
I put in appliance number and am still not sure I ordered the correct bulb . I wish that I could talk to a real live person .
Postage was almost as much as bulb and not sure I will get the right bulb . Very frustrating!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot replacing defective icemsker. Replaced only cover. Service people both stayed not trained n BBB got a reply from someone stating they were not trained n they needed to re-evaluate how they train
- - First repair tech had an unprofessional appearance and soaked floors.
- - Ice maker not replaced; leak damaged floors; only outer cover replaced.
Rural parole has snap bothered to give me the time of day. It will soon be 3 months since I've notified them.
And i'm still we found an ice maker water running on the floor an ice building up, even though water is turned off ☆ since it was under warranty, I thought I would be able to handle it quickly quickly. ☆ HOWEVER, I FINALLY TURNED IT OVER TO MY INSURANCE COMPANY WHO HAS BEEN IN TOUCH WITH SOMEONE AT WORLD. PRO NUMEROUS TIMES AND NOT CARING ANY APPLIANCE. REPAIR PEOPLE, NOT GETTING ANY SATISFACTION.
THEY SEEM TO BE IN THE STALEMATE, EVEN WITH MY INSURANCE COMPANY. AND I HAVE DAMAGE, AND NOW THEY WANT TO KNOW ABOUT THE DAMAGES BEFORE THEY SEND SOMEBODY IN TO MAKE REPAIRS THAT DOESN'T MAKE SENSE, I'M WITHOUT ANY ICE IT IS IN THE HIGH NINETIES, THE LAUGH COUPLE OF DAYS AND IT WILL CONTINUE. I DON'T EVEN HAVE COLD WATER TO DRINK. EVEN IF I LOCK MY FAUCET RUN, IT'S STILL WARM.M.IS FULL OF SALT FROM A WATER?SOFTENER, WHICH IS TERRIBLE FOR MY HEALTH What is wrong with a company like Whirlpool, that they will not fix their defective appliance?
And it was still under warranty. When it was first notice. However, the proof that is happened from the day I received, it was the amount of ice that built up from one little trick or water. It was somewhere between 2 and 3 inches and casing.
The whole interior crystal clear you couldn't even see it until all of a sudden boy. My hardwood floors are filled with water. My floors are damaged. I don't have cold water in this hot weather.
And I'm in my 80s, which is not healthy for me.Please get them touch with whirlpool, and tell them to get off the duffers.Imp make the necessary repairs Thank you for whatever help you can give me. And my insurance company, which is r q t a c u I t y Sent June 21, 2025.
@11:02 pm cst. Donna Bellldonabell4444@***.com
. FIRST CALL 4.7.25 .
A GUY i would not even consider letting into my house, had dreadlocks below his rear, could not button shorts or zip fly n underwear hung out. I left him in because hecl was wearing gl their logo.
3 hrs chopping n he soaked my hardwood floors. I gave him bath towels roll of paper towels. Floor wassoak8ng wet.
When he left 3 hrs after removing all ice...I asked 5he problem. Answer. I DONT KNOW!!
Removing 2 to 3" thick ice.
As he left my hardwood floor guy showed up n together we opened opened freezer n watched a pencil thin trickle of water run down n I stantly freeze.
This lead to only conclusion. It was defective from Day of delivery to be thos thick.
Crystal clear so was unnoticeable.
2nd guy only replaced outer cover
But the.problem was rhe icemaker ...
ICEMAKER Never replaced. I ASKED both uf they had been trained
Both responded no.
One was young n said he decided to do repairs 6 mo. Ago and all they did was send in their nane n get a call at their home.
I went to BBB where DIAMOND FACTORY SERVICE IS HOUSED INSIDE WHIRLPOOL N DOES THEIR REPAIRS.
.I CONTACTED BBB AND A MAN ADMITTED THEY HAD NOT TRAINIED AND THEY NEEDED TO REVIEW AND REVISE HOW THEY WORK N START TRAINI G. I STILL CAN GET NO ONE TO REPAIR
THIS IS FROM 1ST CALL ARIL 7..
TODAY IS JUNE 16, 2025 AND STILL NOWHERE.
I FILLED OUT A CLAIM FORM FOR DAMAGED NO 1 GRADE MAPLE HARDWOOD FLOORS WITH SOECIAL FINISH FOR CLEANING .. PLS NOTE FREEZER HAD LEAKED OVER LARGE AR3A OF MY FLOORING WHEN I AWOKE sun. April 6.
The 1st repair guy was given bath towels n.paper towels n told not yo get water on FLOORS.
3 hrs n every 15 min I walked into kitchen and floor was swimming in water n I spoke to this guy n told him to stop getting water on my floors. THEY were soaked from refr yo sunk about 5 ft away.
My floor guy showed up as this 1st guy left n measured wetness. It was double what it should be
.floors have shrunk n are stained. Next repair guy only replaced outer cover.. he DID not replace defective icemaker.
Niw we can't get servuce.
.in May I was asked to fill out a claim form.
I did ... today June 16 they asked again n sent same form. I replied i already filled out im May.
No reaponse fiom my emails and nor dozens of phone calls.
I found exec. Ph.
No. N talked to Nicole Thomas who gave me a place to send the casei g. Which was not d3fextuve. Water continued to rin out of icemaker casing
.
The icenaker is.leak8ng so m7ch I shut off water line n water filter
Now is even more damage as more water ran out after being TOLD IT WAS REPAIR3D. it was. Not. ...
repairs were submitted under warranty.
It is obvious it was defective from date of delivery as the small pencil s7zed stream of water would take months to build up th7s thick. I have witness. I keep getting replies from co. Thru BBB, BUT NO ACTIONS TAKEN.
LAST WEEK Fri.
My ins co. Got involved n got a repair date for this wk tues. 2 hrs later they canceled repair.
Mu agent was on 9h twice for 1.5 hrs each t8me n no 9ne helped.
He was told someone would call from exec office. As if now no calls.
I have spoken with Nicole Thamas at least 4 times.
She got a mail8 g address to send ice cover but beyond that said i cannot help.
I wrot3 BBB aga7n... about times so far, she responded shexwo7ld take care of.
Neither my ins co. Nor I can reach her at 5he no 8 have called in 0ast.
So 2.5 mo, under warranty n Whirlpool has not repaired icemaker.
8 had a full blown stroke years ago with my sleep area destroyed. I recently had TIAs ..
m8n8 str8kes.
I am n8w drink8ng softened water which is bad for heart, brain n my k7dneys now in failure ranked as 3rd ... n its destroying my body.
Lost our money, millions in ponzi. I now live on ss and my husband n daughter are long deceased.. Do NOT USE WHIRLPOOL, MAYTAG, JENNAIRE N SEVERAL OTHER APPLIANCE COs AS ALL ARE RUN THRU SAME CO.
I.
JUST BOUGHT 2 MAYTAG APPLIANCES LAST YEAR N THEY ARE TERRIBLE.
DISHWASHER ARRIVED BROKEN.
WASHER TIES MY CLOTHES INTO KNOTS .
MY WARNING.. away
Stay
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Verified Reviewer |
Rochester Hills, Michigan
To find out what micro wave vents into room?
No person to ask my question to. I just want to find out if they make a room vented built in microwave?
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Verified ReviewerI want a refrigerator freezer from whirlpool
I would like to talk to somebody from Whirlpool about a refrigerator freezer. I would like to talk to somebody from Whirlpool.
How can I reach you guys? If you won't even answer the phone?
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Verified Reviewer |
Miami, Florida
Defective of oven door
- - Loud explosion while cooking lasagna at 350; glass shards covered walls and floors.
- - Whirlpool said there was no warranty and would not help.
Last week, I was making lasagna at 350. I heard a loud explosion and went into the kitchen.
There were shards of glass all over my walls and floors. I called Whirlpool and they told me that I didn't have a warranty anymore and there was nothing they could do. I told them that the door was defective as the temperature was only at 350. They rudely dismissed me.
I begged them to give me some sort of credit, or to replace or fix it, but they said no. It is pretty sad when a giant corporation like this won't accommodate a lifelong customer.
- Do not stand behind their product even defective ones
Preferred solution: Full refund
User's recommendation: Do not buy Whirlpool ever
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhirlpool refrigerator wrx735sdhz08 flooded
- - Refrigerator is 8 months old.
- - Water filter change caused flooding from a faulty shut-off; ice is now scarce and crushed after the water system work.
Second Whirlpool authorized repair company coming 8/1/24.
I've had a refrigerator for 8 months. 2 months ago, I needed to change the water filter that is in the refrigerator.
I followed the directions, removed the filter, and my fridge was flooded because of a faulty shut-off in the filter compartment. Now, after the interior components of the water system were replaced, it barely makes any ice.
Also, when it is set on cubed ice, it comes out crushed. The Whirlpool repairman said to not open the doors and it will make ice.
- Appears to be a common issue with the filter replacement causing flooding
Preferred solution: Full refund
User's recommendation: Do not buy this model of Whirlpool wrx735sdhz08
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGave up on Whirlpool. Wouldn't answer the phone.
- - Door lights stay on; it won’t turn off with 3-5s presses.
- - Unplugging didn’t fix it; machine is dead.
- - Warranty useless; Whirlpool won’t answer.
Let lights on top of dishwasher's door, high temp and lock would not respond to 3-5 seconds pressures to turn off. Unplugging machine didn't work either.
Gave up.All went dark. Machine dead. Independent repair service, Deals on the way tomorrow.
Doing dishes by hand.
Out of pocket $20 to do by hand. Warranty useless when Whirlpool won't answer the phone.
User's recommendation: Whirlpool is a nice machine. Customer service non-responsiive. Buy from someone else.
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