by SameShrimp #15461891.0
I bought a wheel for my 2011 Honda Insight, 15 x 6 they sent me a wheel LABELED 15 x 6 but the imprint on the wheel was a 16 x 6 that DID NOT FIT. I have been trying to get a RMA to return this wheel and now they tell be its thru a third party that the manufacturer has to issue the RMA label to return.
I've been working on this for two *** weeks now and pretty tired of it. Want to return wheel for full refund and put this entire company behind me.
DO NOT DEAL WITH THEM EVER. Horrible customer service , everytime I contact them its 24 - 48 hours.
by VariousCuscus #14232021.2
Received a staggered set of TSW Suzuka wheels today. Took the wheel to my tire shop to have installed. After installation, before I left the parking lot heard a rub on the right front wheel. Wheel was pulled off and the weights were placed in the wrong place on the...
Rockauto - They refused a package i sent back
by LuxuriantLittlePenguin383 #15220491.2
I ordered a wheel for a Chevy Aveo in April 2019 i tryed to call them no way to get a hold of then the wheel was bent worse than the one i took off so i had to pay 38.00 to ship it back to them and they refused it .
by PissedConsumer1405771 #1405771
I recently purchased a set of wheels. Was guranteed they would fit. They did not fit they rub. They would not return my money or make it right. They could not sell me another set at a discount becaue it would be the same issue. On a stock suspension 97 chevy truck. I r...
by WordyEskimoDog #14950931.0
wheels delivered in December of 2018 for my BMW 335xi. I unpacked and inspected 2 wheels (passenger side front and back) test fit to make sure they fit. Put my snow tires back on. It the middle of March now 2019 spring is here. Tome to put all 4 on car. Noticed a small...
Carid - Bad Deal Results
by WindyTibetan Mastiff #14013631.0
Bad deal irdered wheels guranteed they fit or i could returm them. They do not fit and they wont take them back.
DO NOT PURCHASE ANYTHING!!
They will not return your calls. I will post every week for a year!!
Carid - Customer Service HORRENDOUS
by PissedConsumer1481067 #1481067
3 of the 4 wheels I ordered and waited for had hub cores that weren't drilled correctly. They tell me that if the tires were mounted on the rims that's it, they're mine.
I bypassed their *** and called MotoMetal myself and there's a guy there named Brian Cook. He cleans up all the mess CARID delves out. DO NOT ORDER FROM THEM!
by WindyTibetan Mastiff #13988761.0
I purchased a set of wheels from CARiD. I was told they would fit my truck. 97 Chevy C1500. I had them installed at a dealership. They were hitting the calipers in the front. I called and explained. I had to call multiple times. Once they got your money they do not car...