Wheaton Car Wash and Detail Reviews
Wheaton Car Wash and Detail Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.1 star rating based on 1 customer review; consumers are mostly dissatisfied and a recent recommendation was "Drive away fast". Reviewers value the website and service variety but report low price level.
Positive Feedback
Website and diversity of products or services are appreciated and the price level is reported as low.
Negative Feedback / Risk Areas
- Serious vehicle damage alleged in the single review, central to Wheaton Car Wash and Detail reviews and customer complaints.
- Reported lack of response from management and unresolved refunds after the incident.
- Poor customer service and unclear exchange, refund and cancellation policy cited as problems.
Key Takeaways for Future Customers
- Consider documented evidence before and after service and check policies on refunds and exchanges.
- Expect potential customer service issues; weigh low price against reported risks.
- Read Wheaton Car Wash and Detail reviews and customer complaints before using detail or membership services.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.1 star rating based on 1 customer review; consumers are mostly dissatisfied and a recent recommendation was "Drive away fast". Reviewers value the website and service variety but report low price level.
Positive Feedback
Website and diversity of products or services are appreciated and the price level is reported as low.
Negative Feedback / Risk Areas
- Serious vehicle damage alleged in the single review, central to Wheaton Car Wash and Detail reviews and customer complaints.
- Reported lack of response from management and unresolved refunds after the incident.
- Poor customer service and unclear exchange, refund and cancellation policy cited as problems.
Key Takeaways for Future Customers
- Consider documented evidence before and after service and check policies on refunds and exchanges.
- Expect potential customer service issues; weigh low price against reported risks.
- Read Wheaton Car Wash and Detail reviews and customer complaints before using detail or membership services.
Media from reviews
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wheaton, Illinois
They damaged my vehicle & lied
- - Paid $32 for premium full service; a CHONK occurred as the track moved.
- - Front/rear driver rims show damage; metal shaved with flakes.
***Copied from my google review - updated 4/5/24***
Bought a $32 premium full service and was guided in by Scott. He claims he saw nothing even though there was a large CHONK noise as their equipment malfunctioned (or negligence occurred by their "attendant").
Please understand this occurred post pulling in (when the track started moving).
The damage is far in on the spoke, not normal for a car wash to do this. The front and back driver side rims have damage, that is indisputably caused by this business. The metal is so freshly shaved the flakes visible in the video could not be clearer. How would I have created this while my cars dripping wet in their detail line after pulling out of their auto wash?
Why did this damage occur once the track moved and not while I pulled in if I was at fault?
Scott said the owner will call me & still made me pay for the wash but "refunded the detail".
I have documentation of my wheels with meta data not having this damage, and a meta data (date, location, & time) stamped video & dash cam of this whole encounter. Please make this right and I will reverse this review and stop further actions. I was happy to support your business & will provide a path to redemption regardless of your dishonest manager.
Update 4/2/24, no response from the owner or management of this business.
BBB complaint filed.
Update 4/5/24 no response from this business pursuing legal action. (Last chance)
- Rim damage to my vehicle
Preferred solution: My rims repaired or any form of negotiations due to negligence of employees/malfunctioning equipment.
User's recommendation: Drive away fast
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