WeWOOD
WeWOOD Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WeWOOD has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and recent recommendations include a desire to have option to cancel.
Positive Feedback
One reviewer praised the product appearance when received as a gift, indicating initial quality and style appeal in WeWOOD reviews.
Negative Feedback / Risk Areas
- Multiple reports of unresponsive customer service and unanswered emails or calls, a common WeWOOD customer complaints theme.
- Delayed or missing shipping updates after payment, and difficulty with exchanges or cancellations.
Key Takeaways for Future Customers
- Expect potential delays and contact customer service early; verify exchange policy and refund timelines before purchase.
- Consider payment protection if you need a timely shipment or easy cancellation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WeWOOD has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and recent recommendations include a desire to have option to cancel.
Positive Feedback
One reviewer praised the product appearance when received as a gift, indicating initial quality and style appeal in WeWOOD reviews.
Negative Feedback / Risk Areas
- Multiple reports of unresponsive customer service and unanswered emails or calls, a common WeWOOD customer complaints theme.
- Delayed or missing shipping updates after payment, and difficulty with exchanges or cancellations.
Key Takeaways for Future Customers
- Expect potential delays and contact customer service early; verify exchange policy and refund timelines before purchase.
- Consider payment protection if you need a timely shipment or easy cancellation.
Turn one complaint into a collective action
Cancellation
I dont used it only was checking out
Preferred solution: Full refund
User's recommendation: Have option to cancel
Chicago, Illinois
Horrible Customer Service
- - Unanswered after multiple emails and calls.
- - Ordered a personalized watch; no shipment yet.
- - Better to buy from Amazon and engrave.
I have contacted this company several times via email and dial and have yet to receive any type of assistance. I ordered a personalized watch almost two weeks ago, paid for it and was sent the shipping information the following day. Two weeks later the package has yet to be mailed out .
This is totally unacceptable I would have been better off buying a watch from Amazon and taking it to the mall to get engraved.
Preferred solution: Deliver product or service ordered
Bamboozled by WeWood
- - I got a Wewood watch for Chanukah with no receipt.
- - Policy: contact the California company before returning.
- - No response after weeks of calls and emails.
Received a beautiful Wewood watch as a Chanukah present (no receipt) but wanted to exchange it for a lighter color wood. The Wewood website states clearly a consumer exchange policy but asks that the company in Calif be contacted before initiating a return.
I tried calling PST at least 5 times and e-mailed the company, but have received no response, this all over a period of three weeks. I left numerous voicemails thoroughly describing the process.
Still no response. It seems to me that their well worded exchange policy is just a coverup for a totally non-responsive company
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I received we wood watch from my daughter. Pin connecting watch to band came apart after wearing twice.
Tiny small end was lost. This company has been totally uncooperative.
Once they have your money forget it. I would never recommend this watch to anyone.
I am still trying to deal with this company to return a watch. No return instructions were included in the box with the watch I ordered so I just wrapped it back up and sent it off.
When I didn't hear anything I emailed to inquire about my return. My tracking number shows it was delivered to their company. Now they can't find it. Back and forth with the emails.
They won't accept it and they won't return it. I'm stuck in limbo over here.