WeTravel
WeTravel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WeTravel has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "This is a payment platform. Know who u sign on with in case this happens", "Speak to real people", "Frustrating websight", "do not touch this company", "SCAM ARTIST - RUN FROM THIS COMPANY - THIEVES".
Consumers are not pleased with Billing Practices and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
WeTravel has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "This is a payment platform. Know who u sign on with in case this happens", "Speak to real people", "Frustrating websight", "do not touch this company", "SCAM ARTIST - RUN FROM THIS COMPANY - THIEVES".
Consumers are not pleased with Billing Practices and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Naperville, Illinois
Refund
Japan tour 2025 cancelled due to death of sole proprietor. I didnt cancel, trip is cancelled because tour operator died.
Now trying to get a refund. I have no information for this business to give We Travel
User's recommendation: This is a payment platform. Know who u sign on with in case this happens
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape Town, Western Cape
WeTravel - you will lose all your money be warned
I have run retreats and events for over a decade and very successfully used Eventbrite. I was called by a WeTravel sales person in 2023 and it all looked so amazing.
We signed up and launched our next 3 retreats on it all the way through to 2025. We went through all the hoops to be verified and started marketing and taking bookings.
About 8 months after later our entire account was frozen with all the money in it. No contact. Nobody to talk to.
Nobody even replied to an email. There is NO point of contact, or help centre. You can only email them.
We had around 50,000 euro in client's money and not even a single person would reply. I finally got hold of the man who had signed us up but he had left the company.
We were simply told our account had been issued a Denial of Service and we could no longer access it.
To say this has been a devastation is an understatement. This is a small business I have single-handedly built over decades and one decision by a big anonymous may ruin my entire business.
Please please do not use them. There are better solutions and it is totally unsafe to trust your money to them.
I have no way of fighting them and they will simply not even reply. The email even states that.
User's recommendation: do not touch this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Silver Spring, Maryland
Payment need to make a payment on trip
Payment. Speak to a real person.
Payment is due for a cruise for Sharon Holmes and Peytrienne McCormick. Cannot get through.
User's recommendation: Speak to real people
Cabin upgrade
Wish to upgrade cabin selection but unable to find function where this can be accomplished without having to email and wait for help
- No phone help
Preferred solution: Actual phone assistance
User's recommendation: Frustrating websight
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSCAM ARTISTS! I WANT MY MONEY BACK. THEY ARE THIEVES
I used Wetravel for 5 years, and they made a lot of money off my trips. Recently they said they were doing a compliance review.
I provided them with all the documentation while my funds were on hold. I had trips in progress and payments due to hotels, tour guides and airlines while they held funds for the trips. I sent them copies of the invoices and they never released the money. They sent me a letter saying they would release my account funds on Oct 4th.
It is the 23rd and they are still holding my funds. IT IS A LOT OF MONEY, so now I have to contact the California Attorney General and obtain legal counsel at my expense. They are no longer answering my email, and they don't have a phone number. I have back to back trips this month, and they are to cause a serious hardship.
Avoid this company. I will post everywhere possible to warn everyone because of what that have done to me. I truly do not wish this to happen to anyone else.
WeTravel if you are reading this, I want the funds released. I am getting an attorney and reporting your company everywhere I possibly can, starting with the California Attorney General and the Federal Government.
- Scam artist
Preferred solution: Full refund
User's recommendation: SCAM ARTIST - RUN FROM THIS COMPANY - THIEVES
Check on payment
Its saying pending I need to repay with debit card I cancel payment from arch need to pay with debit card
Preferred solution: Pay again with debit card
NON EXISTENT EMPLOYEES
THIS COMPANY THINKS THEY CAN JUST HAVE A BUNCH OF BOTS RUN IT. THERE ARE NO HUMANS PRESENT WHATSOEVER. BE VERY CAREFUL!!!
- All
Preferred solution: Full refund
User's recommendation: SCAM ALERT
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Queens, New York
Reputable company denied and blocked with no explanation
I was denied the ability to receive payments without any explanation. I am a reputable business and have been operating for years.
I am venturing into new endeavors because I am a traveler and have constant request for people to take trips with me.
I was referred to We Travel and thought it would be a great company to go in partnership with to display future trips and receive payment. Im not sure how the process goes or why I was denied access or what I couldve done differently, but there was no explanation shared. I am clearly not a scammer and have a social media presence to prove this.
I would like a response on what I need to do differently as opposed to just being blocked and knowing nothing about why I was denied or having a chance to fix it.
I would really appreciate a response through email or a call. Thank you.
User's recommendation: I don’t have a recommendation because I have no idea why I was denied and blocked. Maybe I can find other companies that actually speak to customers and help them.
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Same exact thing happened to me! Which is quite scary considering they can do this at any time without common courtesy of an explanation and after having all banking information, ssn and everything.