Keerthi S Njc

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Verified Reviewer
| map-marker Tondi, Tamil Nadu

Need to buy a pair sandals which is not available in online as well as offline

Westside - Need to buy a pair sandals which is not available in online as well as offline

I came across a sandal five months ago and wanted to buy it. Recently, I searched in an online store and also visited the nearby offline store, but it was not available.

I need that product, how can I buy it?

Please provide me an option. I've attached the product photo.

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Jia Obn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Westside is running a scam on their website

Contains 1 confidential file for company representatives

My order ID is 148****. On 13th December 2024, my product was delivered.

I applied for a return the next day but received no reply from them. They only send generic replies stating they will accept the return, but they behave like scammers, pretending they will send a delivery guy for pick up. No delivery guy will visit you, no matter how many days you wait, unless you keep writing and calling them online several times. I wrote to them more than 10 times and then the delivery guy came on 25th December 2024 for pickup.

Imagine, 14th December and 25th December! Check out the difference in the wait limit. Then I got a message that the product was delivered to them on 30th December 2024. I wrote to them asking when I would get my refund.

Again, they sent me a generic message that I would have to wait 4-5 days. On the 7th day, I had been emailing Westside due to not receiving my refund. I wrote emails on the 8th, 9th, and 10th of January, but I received no reply. I called them online.

As soon as they asked for my order number, they hung up my call. I called them again and now I am only getting messages that read, 'please wait while our agents are busy.' Westside is behaving like a scammer. If they can't earn enough profit, they have now started scamming people in order to earn profit. I would never recommend anyone to shop from Westside.

When I did my research on where to file a complaint, you won't find any negative reviews online. I mean, they have enough money to clean up their dirty scamming work, but they don't have the talent to run a business genuinely.

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Loss:
$1799
Pros:
  • No pros
Cons:
  • Dont purchase anything
  • Are scammer

Preferred solution: Full refund

User's recommendation: DONT BUY from WESTSIDE

SushmitaB M

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Verified Reviewer

Rejected Return/Exchange in Store

Bought one pair of leggings for Rs 1299 last year. The price of the product has dropped to Rs 699/- in the SALE.

The Store Manager cannot decide what to do. They are continuously wasting my time.

Need either a refund or an exchange.

It's a bad product, surely, to drop the price to half so soon.

Need help.

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Loss:
$1299

Preferred solution: Full refund

Lavere Rdj

Denied for purchase in Westside stores

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I was denied the purchase of a deodorant worth 150, despite my humble request. The counter guy told me to buy more.

A bill for a single item could not be generated.

I looked for other stuff, but didn't like anything else, so I requested billing, but they refused. Is there a minimum value we should purchase from Westside stores?

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Preferred solution: Apology

User's recommendation: Don't buy single item

Adilene Tpo
map-marker Mangalore, Karnataka

Complaining for harrasment in website store in commercial Street

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We are regular customers at Website, my wife who is a Coordinator and HOD of English in a reputed International school and my daughter, who is working at a higher post of an MNC, went to buy clothes in your Commercial Street, Bangalore, Karnataka branch. After their purchase while on their way out, my daughter liked one of apparels and she went to try it on in the trial room, my wife was waiting outside the trial room, one of your employees came and asked for the bill in an insulting way, and insinuated that she had committed theft.My wife asked them why are they asking for bill suddenly, she has not finished her purchasing yet, but they forced them to show the bill, when my wife told them to inform the police for harrasment, then they gave excuses which were not valid. Being a regular customer of Website, you can check through our registered mobile numbers- 983153****, 983123****, 916326****, 983053****.

I want an immediate strict action against the employee who did the harrasment, otherwise I will post it on Google reviews and strict actions.

Employee ID number and name have been mentioned below..

62238 - Pooja Biranage and Security Akthar Bauna and your both the store managers of Westside, Commercial Street Brunch.

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