Anonymous
map-marker Baton Rouge, Louisiana

Car in service department

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My car has been in service for 3 months can you get someone to call me. This is costing me a lot of money

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Heather P Rki

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Verified Reviewer
| map-marker Houston, Texas

Purchased Vehicle Sold To Another Customer

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I purchased a vehicle through this dealership and when I went to pick up the vehicle, they had sold it to another customer. They were very short with me and would not work with me to find another vehicle.

When my bank and insurance provider asked for a letterhead stating I was not in possession of the vehicle, they refused to provide the documentation. I had to reach out to the General Manager for help.

Extremely unprofessional. Do not buy or finance with Isaac, Willie or Dylan.

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Loss:
$350
Cons:
  • Customer service

Preferred solution: Apology

User's recommendation: Do not buy from this dealership.

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