Bernardo A Zsr

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Breach of contract

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Westpoint Print and Media - Breach of contract

A year ago, I signed and paid to publish and edit my book in this company. After I paid in full the agreement, a few emails, and chats with Melissa Gilbert, they just disappeared and never responded to my emails or phone calls.

They are like a ghost, it's like they don't exist anymore.

So, I this time cannot publish my book and cannot recover my money. I'm looking for a way to sue them and get my refund.

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Loss:
$845
Pros:
  • There are no pros to me
Cons:
  • Everything is against them

Preferred solution: Full refund

User's recommendation: Don't do business with West Point prints and Media LLC

1 comment
Guest

Great news, I received an email from them this morning. Maybe you can reach them with this info … Thanks for voicing your complaint.

It helps others avoid the same situation. Ray Walters Marketing Director for Entertainment and Media West Point Print and Media Company www.westpointprintandmedia.com 619 567 **** | 888 240 **** ext 1001

Melva D Ham

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Verified Reviewer
| map-marker Seneca, South Carolina

I am dissatisfied with Westpoint

Westpoint Print and Media - I am dissatisfied with Westpoint

I published a book with Westpoint a year ago - I cannot get anyone to send me a report of sales or royalties. I have sent DOZENS of emails requesting information, to no avail!

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User's recommendation: I would NEVER recommend this company!

Melva D Ham

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Verified Reviewer
| map-marker Seneca, South Carolina

My book was printed 1 year ago; to date, 10/6/2022, I HAVE NOT RECEIVED a report of sales or any royalties! I am pleased with quality of books & my website, but NOT with service. Would not recommend!

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I have sent literally dozens of emails to the people at West Point with whom I have corresponded - TO NO AVAIL! No one will answer my question: "When will I receive a report of book sales and royalties?

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User's recommendation: Would NOT recommend!

Anonymous
map-marker Richmond, Virginia

I am totally Unhappy with Westpoint Publishers

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West point Publishers published my Book A Glimpse of God's Plan for His Children November 2021 and was incomplete because some corrections needed to be made. I paid them to correct and send me ten copies of my republished book.

I last heard from them May 2022. Since they disappeared. My book is not republished, and I have NOT received my copies.I tried calling but they do not answer. I sent emails and get no response.

They owe me my money or give me what I paid for! BAD CUSTOMER SERVICE!

THIEVES AND CROOKS! GOD WILL REWARD PEOPLE ACCORDING TO THEIR WORKS!

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User's recommendation: DO NOT DEAL WITH WESTPOINT PRINT & MEDIA THEY ARE CROOKS!

Anonymous
map-marker Richmond, Virginia

I was explaining my problem with Westpoint Publishers and the robot was asking me about a smartphone.

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i needed help about my situation with Westpoint publishers. I was explaining my problem.

The response was about a smart phone. That was out of tune

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