New Reviewer

Mix up on my order

I ordered the stainless steel juicer for tomatoes and all I received is a assecory kit. Or is the main box shipped separately?

User's recommendation: I have none as of right now.

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ID
#3798048 Review #3798048 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Loss
$14400
Preferred solution
Deliver product or service ordered

No customer service

Bought a home meat slicer. The plastic blade protector broke within a few months. I have been trying to get them to replace the part for almost three years. I get it that the pandemic interfered with business and production, but I cant even get anyone to answer the phone at customer service. When no one answers, I get the mailbox isnt set up yet message. They also put my email on their newsletter list, so I get monthly ads to buy more products from them. Talk about adding insult to injury! The letter I wrote was answered with a form letter.

User's recommendation: Don’t buy anything from them if you want good customer service.

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ID
#3717319 Review #3717319 is a subjective opinion of poster.
Location
Albuquerque, New Mexico

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