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we must deport Westlake financial before the government does otherwise we will be bankrupt we as in all of us who borrowed money from them. when you telephone them everyone answering is identified and the names are all Mexican or someother central American nation. I cannot believe this company has exsisted so long they must be as rich as the Clintons by now! yes, they stole money from me and got away with it why?Ask Donald trump he knows they...
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WestlakeCustomerService

WestlakeCustomerService Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. Should you have any questions on your account, please c...

Anonymous

Anonymous SOUNDS LIKE a typical deadbeat. Please explain how and what they "stole" from you! If you're whining about your APR being high, that was entirely YOUR making because YOU des...

#979980
I took this loan to improve my credit rating. I could have just waited and paid cash for the car, but the saleswoman at the dealer said after a few payments I should see a significant increase in my score. Well, this "lender" does not bother to report to the credit bureaus. I have emailed them and they don't bother to respond. So now I have a high interest loan with absolutely no benefit to me. Just don't even bother with this company. Look...
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Anonymous

Anonymous Westlake financial did contact me and assured that they will be reporting to the bureaus. I will update if this indeed does happen.

Anonymous

Anonymous They always report mine each month to all credit bureaus. Strange they didn't report yours.

I dare any of you so called customer services representative to reply to my review ,first unlike many of these victims I don't have a carnal mindset .I have watched many greedy companies on American Greed and like them this company will fall .Not only have I contacted every news outlet ,the Alabama attorney general,and the Massachusetts attorney general who's suing you .No I don't pay late because a car note is due monthly not every 15 days .Mr...
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Anonymous

Anonymous WOW!! I am lucky. Had two loans with them, never an issue. Sorry you've had such a bad experience.

Anonymous

Anonymous Is there an active suit against these crooks. I have had same issues with them. I would love to follow thru and help stop these crooks.

Short Review for February 03, 2017, pc_bad_quality

#1001956
1.0
Wery dangers finance service don,t used
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Nothing Ever Review

#909824
1.0
Not on ur life this isn't worth any more of my time total waste of 10 min. U suck!
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auto loan business Review

#879218
This comapany is the WORST ever . Westlake can go F itself
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Westlake Financial Customer Care Review

#846788
1.0
Bad bad attention, lies lies and more lies
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I have called westlakes compliance specialist Sheryl Salsigiver 4 times and still no call back. I would like to know were my refund is was told i would have in 21 days it is now 30days and still nothing. I keep getting the run around. #9776941 It would be nice to here from someone!!!!!!!!! 573-228-0320. 1 ANGRY CUST. I will never do any bissness with this company again or would refer anyone. Someone needs to contact me with some inform...
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Anonymous

Anonymous Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.0
I liked
  • I dont
I didn't like
  • Service
  • Lies lies lies
  • This company bad cust service
#958951
I bought my car in March 2016. Since September 2016 I have had nothing but problems with my payments. My older son has been making the payments from his checking account which is free. I enter the information but the payment is never processed. Always a number missing, yet I double check the entry and I call Westlake and they check the entry - always correct, yet the payment is still not processed and I end up with late fees and insufficient...
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Anonymous

Anonymous I'm going through the same thing ,I have contacted the owner and carmax but they think because your not a billionaire they can lie and steal.Unlike other people making idle th...

Anonymous

Anonymous Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.0
I didn't like
  • Unwilling to help customers
  • Did not provide service offered
  • Rude
#956930
I have never in my life dealt with such ***. PLEASE take not of all these reviews and do not go with these criminals. I will be posting on each site about these low life deadbeats. If only I had looked this company up before trying to do business with them...All the horrid reviews, class action lawsuit, the way they conduct business....I can't wait until we speak to our lawyer. They have messed with the wrong person here. We make $8000+ a...
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Anonymous

Pap They charge me $5.00 a month for a processing fee bc I pay by phone every month bc they don't sent statements. I've asked every month but still can't get it. I've asked for th...

Anonymous

Anonymous If you make so much money, why didn't you pay cash? Not once in your attempt to discredit this company did you say what the problem is. No doubt what you're wailing about is...

CUSTOMER SERVICE IS TERRIBLE! I HAVE A SIMPLE REQUEST WHICH IS TO PROVIDE MY TITLE NUMBER IN ORDER FOR ME TO REQUEST FOR MY REGISTRATION THAT I LOST. THEY WON'T GIVE IT TO ME!! THEY SAID I MUST GO TO MVA AND THEY CAN TALK TO MVA INSTEAD. WHY WOULD I DO THAT IF I CAN PRINT A COPY ONLINE? ALL I NEED IS THE TITLE NUMBER AND VIN (which i have). IF YOU SPEAK TO AGENTS FROM THE PHILIPPINES, TRY TO REQUEST FOR AN AMERICAN AGENT.
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WestlakeCustomerService

WestlakeCustomerService Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

My van was repossessed over 468.00 on 10/26/16 while i was on the phone with Westlake trying to make a payment. The repo driver hooked the vehicle so the agent said at that point there was nothing he could do i would now have to pay $1448.98. I chose to record the conversation so there were no discrepancy as thats a whole lot of money.. I was told i would need to pay the full amount at Western Union or Money Gram as they cant process a credit...
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WestlakeCustomerService

WestlakeCustomerService Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Anonymous

Anonymous Well guess what Einstein...it was YOU who caused the repo by not making your payments. It was YOU who caused all the additional work. You can cry, whine, wail and stomp your...

They repoed my car 52 days late. The balance was under $400 and I was paying them $500 the next week. Ok i get it, late is late BUT I paid the amount they told plus provided documentation and they are still holding my car. They say system updates. I'm a single mom i missed 2 days of pay and getting written because they have my money and my car. I don't think this is kegal
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Lcookie06

Lcookie06 Did they ever release it? I'm going through the exact same thing!

WestlakeCustomerService

WestlakeCustomerService Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.5
#936586
It's funny how people try posting positive responses when it's clear! Westlake Financial gets flooded with negative reviews all over the Internet. Companies don't make deals and pay out way more than they were stealing if they aren't guilty. In my case, every single payment for nearly two years was on time with no issues during that period. Then all of a sudden WF's true colors surface, they withdrew directly from my employer $280 more than due....
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Anonymous

Anonymous Dang, these reviews make a potential customer run fast away. You customers need to Facebook this to millions because there are a lot of long sharks out here. Some these compla...

WestlakeCustomerService

WestlakeCustomerService Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...