Westgate Resorts Complaints and Reviews
Description: Time share from ***!! My husband and I went to Gatlinburg TN for a time share presentation. Was supposed to last the advertised 90 minutes was there 6 hours. Was told all of the glorious perks of time share ownership and bought into it hook line and sinker. Was told we would be able to use our perks on cruises and such. Was also told if when we were ready to sell we could sell back to them. So in September I called to set up my...Read more
#1012631 by anonymous
We have stayed at 4 different Westgate resorts over the last 18 months. Although we do not own a timeshare, our family really enjoys the feel of home, cleanliness, and proximity of our scheduled events. We have gotten to the point now, where we compare every other option to Westgate, and 9 times out of 10, we choose them. Its hard to believe that we got lucky on several occasions. Westgate is now our go to for family getaways.Read more
#1011679 by anonymous
My wife and I had pretty much the same experience the only good that came out of it was the room we stayed in was fairly decent other than the walls being paper thin and the couple next door having an adult marathon pretty much the entire time we were there (unfortunately their tv wasn't broken we could hear it also) We got tricked into doing the timeshare presentation and we were literally stuck there for 3hrs not to mention we had to wait 45...Read more
#1010892 by anonymous
Westgate Resorts Room Booking Review
by anonymous #999555
I booked a hotel through westgate, checked in within minutes i called westgate to complain and they would not give me a full refund, told me i should have never checked in, very disappointing. Don't book any hotels through them.
Westgate Resorts Customer Care Review
by anonymous #958569
Do not buy into Westgate. If you do you are in for a long ride through ***. You can never book a week they are never available. The low life's for $99 get the time the owners are paying for. They do not want to help you,it is always the same bs line and you have to move your time to fit them and you can't ever get a vacation time you want. Stay away!!!!!!!!!!!!!!!!
Westgate Resorts Customer Care Review
by anonymous #921034
Patricia González offer me money to buy,but she told me was Westgate to give that money and with the gift they give me to me on the street I don't have to put any money today.
Westgate Resorts Vacation Ownership Review
by anonymous #916120
If you are thinking about purchasing a westgate time share, don't, When we started our HOA was in the 400's now the are Charging us almost 1000.00 a year in HOA's which is ridiculous ! The place is crowded with people getting their cheap weekend and those who pay, there is no benefits!! Think twice! Not a good investment!
I did everything asked in order to get refund. now they are giving me a problem with giving me back my $70.00 . its always something with this company, I been warned about this establishment. still wanted to go as an experience for my daughter but it back fired. never again. if you go to seminar say nooooooooooooooooooooooooooooooooooooooooo to everything . I am disappointed. they are also still attempting to get into my account to take out...Read more
I didn't like
#1004225 by anonymous
We were at Gatlinburg during the fire. We almost did not get out. Yes, it was a tragedy but we called the desk and our consierge and were told everything is under control. Do not worry. Then we had 5 mins to get out. We almost did not get out. We stayed in line on property for 40mins fighting to get out. Then it took us 2 hrs and 45mins to get back into pigeon forge. It was like a horror movie. I think we are so lucky and blessed. The real...Read more
I purchased pre-construction which went down hill from there. After purchasing with a friend , our friends backed out for personal reasons , we agreed to take both units. One problem was they were using Florida contracts in Tenn?? We called back a few days later to take advantage of their offer to interest free loans!! they screwed up our auto debit account and started sending us deliquent and late fee notices . after weeks of threats, calls to...Read more
we got a studio in front of the pool, we wanted to have some rest and it was not possible, loud music until 7 pm, and front desk staff was rude and wanted to charge a fee for changing unit. Manager was not helpful, rude and we didn't agree to pay the cleaning fee for exchange or the internet fees, which i find ridiculous these days. No good resorts or hotels are changing wifi fees at all these days. Like i said, it was disappointed and i will...Read more
I was in the unit we own in Gatlinburg, TN when the fire hit us. I called 4 times to see if we needed to evacuate and they said no because it was 15 miles from us. Then at 9:00 the electricity went off and I heard a guy yelling to get off the mountain. Never once did we get a knock or call. The fact is that they don't care about anyone who owns a unit. They only care about getting new members. Our building is completely gone and not once have we...Read more
Worse place to work at!! Back in 2015 i worked a seasonal job and i loved it even though we had alot of rude guest because of the timeshare situation it was still a good job and loved everyone i worked with but since it was seasonal i couldnt stay long , 2016 i reapplied but to a different area WORSE MISTAKE!! I got hired and they all knew i had a second job which they said would be fine!! After like 2 weeks they started complaining because i...Read more
#991908 by anonymous
dont deal westgate at gatlinburg when it burt they said stay in room .8.00 mandatory to leave so left everything at first everything was going to be covered then we are on ownRead more