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Customer Service

2.4
This dealership asks you to sign an open-ended power of attorney (no name as acting agent and no service ending date) Paid cash for a car, and they could not produce a title at time of purchase - took 30 days and 14 phone calls to receive the title. Does not follow up with customers as promised.

User's recommendation: Verify everything you are asked to sign and get a copy!

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ID
#2694966 Review #2694966 is a subjective opinion of poster.
Pros
  • Selection of vehicles
Cons
  • Customer service
New Reviewer

Westage jeep and crysler dealer

i just purchased a new jeep at westage dealer.It was the worst experience ever. My delivery was in the middle of a bad storm. So i didn't had the chance to check the whole jeep. It was supposed to have blue tooth and a tow package. Plus i found a dent on my front windshield. I called my sales person that told me to come back and he would fix everything. I couldn't go back for two weeks. When i showed back at dealer. My surprise my sales person wasn't working there anymore. I talked to the sales manager that was completely rude to me and basically called me a lair..
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ID
#448231 Review #448231 is a subjective opinion of poster.

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