New Reviewer

Unethical, Unresponsive Westfield

Westfield Insurance - Unethical, Unresponsive Westfield
What an awful insurance company. Filed a claim due to wind and hail damage 5 months ago only to be denied afterwards. 25 other homes’ were repaired in the meantime with apparently far more ethical insurance companies. Don’t buy a policy from Westfield. Seek coverage elsewhere if you want confidence in your coverage. Does this look like the result of an aging roof?
View full review
ID
#1650198 Review #1650198 is a subjective opinion of poster.
Service
Westfield Insurance Homeowners Policy Claim
Reason of review
Poor customer service
Loss
$80000
Preferred solution
Deliver product or service ordered

Westfield Insurance - Homeowners Policy Claim Review

Had a minor water leak from the well tank in my once Finished basement. After having the valve fixed, I contacted this LOW LIFE PATHETIC company. I had to ASK for someone to evaluate the water damage mostly to just the carpeting. The first person I spoke to was EXTREMELY RUDE so I asked for someone else. Things went from bad to Worse. Mark Kosh eventually came to evaluate the damage. ( they wanted him to return a second time. ) NO WAY ! ) This *** will NEVER be Allowed in My house again. I requested someone else. *** 9 *** MONTHS later and NOTHING ! No SETTLEMENT ! They DID pay Servepro MORE than $3,000 to Gut the ENTIRE basement, NOT EVEN NECESSARY. I was told, I would get a settlement check and be responsible for paying them. Mark Kosh, the Westfield Clown had NOTHING to say about Servpro' s Unecessary demo work or the leak they caused by pulling out the washing machine in the 2nd of 3 separate areas of my basement. I even showed him the water on the floor. Wonder how much Mark gor paid off from Servpro . How strange, they are located just a few miles from Westfield. Time after 9 months to take this to the Next level. Hey Mark and Westfield Insurance, If 1 word of this complaint is NOT 100% TRUE, SUE ME ! ! ! Do yourself a BIG FAVOR, Find a RELIABLE, Company who actually CARES about it's Policy holders. I DID ! ! !
View full review
ID
#1037728 Review #1037728 is a subjective opinion of poster.
Service
Westfield Insurance Homeowners Policy Claim
Reason of review
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article