Westfield Insurance
Westfield Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Westfield Insurance has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied, with a 100% unfavorable rating distribution and complaints about billing practices, exchange, refunds and cancellation policy, and high price levels.
Positive Feedback
No notable positive feedback appears in available reviews.
Negative Feedback / Risk Areas
- Repeated reports of slow or unresponsive claims handling and denied claims, reflected across Westfield Insurance reviews.
- Consumers cite rude adjusters, poor customer service, and disputes over repair vendors and payouts.
- Frequent billing, refunds, and cancellation policy complaints and concerns about high pricing.
Key Takeaways for Future Customers
- Check documented Westfield Insurance customer complaints and read recent reviews before buying a policy.
- Confirm billing, refund, and cancellation terms and consider alternative insurers if prompt claims service matters.
- Expect potential delays in towing, rental assistance, or claim settlements based on reported experiences.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Westfield Insurance has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied, with a 100% unfavorable rating distribution and complaints about billing practices, exchange, refunds and cancellation policy, and high price levels.
Positive Feedback
No notable positive feedback appears in available reviews.
Negative Feedback / Risk Areas
- Repeated reports of slow or unresponsive claims handling and denied claims, reflected across Westfield Insurance reviews.
- Consumers cite rude adjusters, poor customer service, and disputes over repair vendors and payouts.
- Frequent billing, refunds, and cancellation policy complaints and concerns about high pricing.
Key Takeaways for Future Customers
- Check documented Westfield Insurance customer complaints and read recent reviews before buying a policy.
- Confirm billing, refund, and cancellation terms and consider alternative insurers if prompt claims service matters.
- Expect potential delays in towing, rental assistance, or claim settlements based on reported experiences.
Media from reviews
Turn one complaint into a collective action
Have been waiting on a tow since 12:30 Monday.. Need to speak directly with an agent
- - Waiting for a tow; car has not been picked up after Monday 12:30 call.
- - Asked for a low-cost rental; none available due to no accident; costs high.
Still waiting for a tow. It's Thanksgiving.
I called Monday @12:30. Car hasn't been picked up yet. Ask for low cost rental car. But can't get one cause didn't have an accident.
The out of pocket is hurting me.
The least they can do is get me rental at low or no cost. Pissed!!!
Preferred solution: Price reduction
Unethical, Unresponsive Westfield
- - Filed wind/hail claim five months ago and it was denied; 25 homes were repaired by other insurers; avoid Westfield and seek coverage elsewhere; questions if the result is due to aging roof.
What an awful insurance company. Filed a claim due to wind and hail damage 5 months ago only to be denied afterwards.
25 other homes’ were repaired in the meantime with apparently far more ethical insurance companies. Don’t buy a policy from Westfield.
Seek coverage elsewhere if you want confidence in your coverage. Does this look like the result of an aging roof?
Preferred solution: Deliver product or service ordered
Westfield Insurance - Homeowners Policy Claim Review
- - Water leak from the well tank in a basement; valve fixed.
- - Months later, there was no settlement; Servpro was paid over $3,000 to gut the basement.
Had a minor water leak from the well tank in my once Finished basement. After having the valve fixed, I contacted this LOW LIFE PATHETIC company.
I had to ASK for someone to evaluate the water damage mostly to just the carpeting. The first person I spoke to was EXTREMELY RUDE so I asked for someone else. Things went from bad to Worse. Mark Kosh eventually came to evaluate the damage.
( they wanted him to return a second time. ) NO WAY ! ) This *** will NEVER be Allowed in My house again. I requested someone else.
*** 9 *** MONTHS later and NOTHING ! No SETTLEMENT ! They DID pay Servepro MORE than $3,000 to Gut the ENTIRE basement, NOT EVEN NECESSARY. I was told, I would get a settlement check and be responsible for paying them.
Mark Kosh, the Westfield Clown had NOTHING to say about Servpro' s Unecessary demo work or the leak they caused by pulling out the washing machine in the 2nd of 3 separate areas of my basement. I even showed him the water on the floor. Wonder how much Mark gor paid off from Servpro . How strange, they are located just a few miles from Westfield.
Time after 9 months to take this to the Next level. Hey Mark and Westfield Insurance, If 1 word of this complaint is NOT 100% TRUE, SUE ME ! ! !
Do yourself a BIG FAVOR, Find a RELIABLE, Company who actually CARES about it's Policy holders. I DID !
! !
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
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