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I have a very very bad experience with Western Union. I sent money online. I paid for the direct transfer. They took the money from my bank. I got an e-mail that they froze the money I sent as I need to provide a bank statement. First they took my money then they need a bank statement? I called customer service, got transferred from one person to another. Waited. I was on the phone for more than an hour. Finally, they cancelled my transaction. I... Read more

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I have only used western union a few times. My husband is out of state working and he need some extra cash. So last week I sent him money through Western Union. And no problems at all. Well today he need money to make repairs on his truck. He is still out of state so I called Western Union and they declined my money transfer. Because of a security risk? I can understand if I was sending thousands of dollars to a foreign country but I'm in... Read more

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I went to do a money transfer and i was told the cash was in process to be sent back to the sender, why am i going through all of that and when am in the states i am able to send money to my daughter's friend , my daughter is also not able to collect her money either, i need a good response Read more

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12-19-16: i got a payment from a customer who's out of state that sent a w.u.m.o. my payment instructions note that i do not take w.u.m.o. because they are not cash able at other w.u. locations. as a courtesy because he bought from me before, i just spend a hour calling around trying to find a place that will cash this. i called many locations in my area that are listed on the western union website and still no one will not cash it. when asked... Read more

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Wrong just wrong very disappointed..

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This happened in Bolingbrook, IL location(275 S Bolingbrook). I was trying to send $500 to my sister in Canada. I checked the Next Day service but the agent at the counter tried to charge me for a Money in Minutes service fee which is $37. The fee for the Next Day service is only $20. The agent initially told me that there is no Next Day service but then changed her position to "oh, there is a next day service" after I told her I have sent money... Read more

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It's just crazy so I start with a pharmacy they have a service inside so after getting the number they told me they can't give me 600$ after I went to the second one she told me the machine or I don't even know what wasn't working ok so the third one I found the most *** agent he is asking me if I know the person who is sending me the money when I said no because I know someone else who gived him money to transfer to me he is like no if you... Read more

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This is the third time it happened . Since yesterday I have talked to 7 people they keep giving me the run around to send just 200 dollars to a family member back home. I did their *** interview for 30 mins and someone was suppose to call back . And today 3 more people and still 200 stuck . Call centers in Asia and , South America. No one know what the *** is going on. There is many other great online sites to use Last time I ever used western... Read more

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Same thing happen to me, as with so many others. I puchaced a MO at a gro. store for 25.00 to pay my yard man. I misspelled his name . He could not cash it. He took it directly to a western union office and they wouldn't touch it either. I had to get this mans money and pay him. I believed that as long as I can prove that I purchaced it with my debit card it would be no problem. Boy was I wrong! the guy said I would have to fill out the back,... Read more

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They held the money i sent for a relative for medical treatment. Western Union is not true to their word. They are scammers and should go to jail for stealing and having my relative skip cancer treatment.

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