New Reviewer

Horrendous Service, buyer beware!

They told me that they would schedule within 3 to 4 weeks of receiving my deposit. The deposit check was cashed on June 26 it is now August 28. The only way I can get them on the phone is when I call from a number unknown to them and then the lady answering (Meaghan) tells me that Bruce will call me to discuss things with me . He has yet to call me back. I have sent numerous emails and have left many messages, just requesting a callback to get some idea of possible installation schedule. The only reason that I haven't dumped them is because I would have to start over and every one is 10+ weeks out now. If anything changes I will write another review. Until then, all I can say is,,DO NOT do business with this company.
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ID
#1093535 Review #1093535 is a subjective opinion of poster.
Service
Western Maine Water Customer Care
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Deliver product or service ordered
New Reviewer

Terrible service, never came back to fix the well

Update by user Jul 11, 2013

Western Maine water wells Limington maine

Update by user Jul 11, 2013

Western Maine water wells

Original review posted by user Jul 11, 2013
7-8 yrs ago we had Maine Well Lines in limington drill our well, He drilled it right through soap stone which causes gray sandy water, We have called him about 15 times, Bruce the owner hangs up on us, refuses to come back and fix it, We DO NOT owe him a dime, paid in full the day he said we were all set! I don't recommend this guy to anyone!! I hope he sees this and tries to call, I wouldnt have him back here now if he paid me. He is so rude on the phone, we have had to call another company.
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1 comment
#1364403

They told me that they would schedule within 3 to 4 weeks of receiving my deposit. The deposit check was cashed on June 26 it is now August 28.

The only way I can get them on the phone is when I call from a number unknown to them and then the lady answering (Meaghan) tells me that Bruce will call me to discuss things with me . He has yet to call me back. I have sent numerous emails and have left many messages, just requesting a callback to get some idea of possible installation schedule.

The only reason that I haven't dumped them is because I would have to start over and every one is 10+ weeks out now.

If anything changes I will write another review. Until then, all I can say is,,DO NOT do business with this company.

ID
#428439 Review #428439 is a subjective opinion of poster.
Location
Englewood, Colorado
Loss
$7000

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