Anonymous

Horrific

The ER asked me what medication I was allergic to and not what I take. I almost died staying up 3 days straight before I made them fix the mistake. They made hundreds of mistakes and I documented them all!
View full review
Reason of review:
Bad quality
Shifa Vqt
map-marker Westerly, Rhode Island

First time having a not so great experience.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I brought my fiancee here for help because he thought he was going into Kidney failure. Well ambulance guy said it was "just a panic attack" and nurses here took him for his word. One nurse a women with glasses was so rude and made me feel so uncomfortable. She looked at me Everytime I left his room. She made me feel embarrassed when I was trying to help "speed the process" by bringing urine container out of room which I didn't know your not supposed to but she says in a loud voice "that's supposed to stay in the room" Our doctor was good. N the nurse ended up being better than expected. But this one women shouldn't be working around sick people and their families with that attitude. She should be at a desk. She is the reason why hospitals loose business sadly and patients don't come back. I have never personally had this problem in the past but nights like these make you think twice about hospitals.
View full review
Reason of review:
Poor customer service
Briceyda Hau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Westerly Hospital - Emergency Service Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I went into the er experiencing severe stomach pain.the dr came in and talked to me about my pain and briefly felt my stomach.I waited a lengthy time and a tech came in and took bloodwork.I was not seen by anyone again until the nurse came in with discharge papers.I was confused and worried that I was being discharged without further discussion with the dr or further tests or a diagnosis.I shared my concerns with the nurse who dismissed my concerns.I asked to at least be told how my lab work looked and she informed me it was never run.I asked to speak to a higher up and the head nurse came in and told me in so many words that they did all they were going to do.scarey!! I actually moved out of westerly ,not totally for this reason but it played a significant part in my decision.I couldn't be comfortable in a town that basically had no hospital care.if you are able,GO TO ANY OTHER HOSPITAl.I rate this negative 1
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Woonsocket, Rhode Island

Westerly Hospital - Emergency Service Review from Woonsocket, Rhode Island

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
If I could give the ER a zero, I would. Dr. Jaccarino is a joke. I went in with the fear of having a blood clot. I have a blood clotting syndrome and I am on a blood thinner. No one actually laid a hand on me for an assessment, or listened to my lungs. I had a ct scan of my chest that ruled out clots but showed other issues with my lungs. The Dr passed the buck and referred me to a pulmonologist in town that isn't even accepting new patients. My primary care reviewed the info and said he feels I have viral pneumonia. This hospital is a joke. If you value your health, stay far, far away from this place. Non caring, poorly trained staff. I will go elsewhere.
View full review
Reason of review:
Bad quality
Anonymous
map-marker Melbourne, Victoria

EYE WITNESS - WESTERLY HOSPITAL STRONG ARMS FAMILY WITH DURABLE POWER OF ATTORNEY

I AM AN EYE WITNESS TO HOW WESTERLY HOSPITAL TREATS FAMILY MEMBERS. I WAS PRESENT FOR THE CONVERSATION THAT TOOK PLACE BETWEEN THE FAMILY MEMBER WHO WAS TRYING TO GET MEDICAL RECORDS AND THE HEAD OF SECURITY WHICH I LATER DISCOVERED WHEN I CALLED THE HOSPITAL WAS MAURICE PARKER. THERE WERE THREE SECURITY SURROUNDING THIS POOR LADY WHO JUST WANTED TO GET MEDICAL RECORDS FOR HER MOTHER. SHE STATED THAT HER MOTHER WAS LOST BY THE HOSPITAL AND SHE HAD PROOF THAT HER MOTHER WAS BEING KEPT WESTERLY HOSPITAL AGAINST HER WILL. SHE HAD PROOF THAT WESTERLY HOSPITAL MADE UP A STORY TO KEEP HER MOTHER AND SHE CALLED THE POLICE. WHEN THE POLICE CAME HE TOOK AN ACCOUNT AND MENTIONED TO THE LADY THAT SHE COULD FILE A POLICE REPORT IF IT WAS A CRIME. SHE ASKED IF SHE COULD DO A SILVER ALERT SINCE HER MOTHER WAS MISSING. THE POLICE SAID THAT WAS FINE AND TOLD HER TO GO TO THE POLICE STATION TO FILE THE REPORT AND HE WOULD MEET HER THERE. IF THIS IS WHAT IS HAPPENING AT WESTERLY HOSPITAL NO ONE AND I MEAN NO ONE SHOULD GO TO WESTERLY HOSPITAL!!!!!
View full review
Reason of review:
Poor customer service
2 comments
Guest

I live in Westerly and I even tell people not to go to Westerly Hospital. They are not a teaching hospital, they are private and their resources are limited.

The staff are so rude and no one knows anything. They don't even have computers to look up patient room numbers. They are so backwards. I went to the front desk to look up my sister's room number and the old guy looks it up in a book that the sheets looked like it was like 10 years old or something.

I go up to see my sister and they have this ugly room and hallways that look so depressing. The nurses don't smile and they don't know anything either. The bathroom stinks and my sister's room looked like it had not been cleaned in weeks. YUCK YUCK.

The nurses didn't care at all. I vowed never to go back. I don't even like Lawrence and Memorial. They just don't do things right in New London either.

I was speaking with some nurses that were treated just awful. I wish Westerly Hospital would have just gone out of business.

Guest

That lady was manhandled by westerly hospital! She should sue!

I could not believe my ears and went home and told my wife. The lady just wanted to get the records for the mother when these guards told her she had to leave. She said she had power of attorney and had every right to get the records. Then she said that the records were false, made up to keep her mother.

The mother was lost and she called the cops who came and said for her to go down to the station to fill out the report. It is a shame that this hospital is doing this. I never thought that it could happen in American!

I think someone should step in. I could not stand by and watch this pathetic abuse of power.

View more comments (1)
Anonymous
map-marker Melbourne, Victoria

Westerly Hospital FALSIFIES MEDICAL RECORD

I have read the complaints by others and would like to add to it. Today, I went to Westerly Hospital to obtain the medical records. Low and behold, the information was completely FALSE. The attending physician was Rita R. Gongalez MD. According to the record, she "Authenticated and Edited" the medical records. I had to amend those medical records by filling out the paperwork. What they stated as the "Chief Complaint" NEVER HAPPENED. I then filed with the Rhode Island Health Dept. and have contacted an attorney. My doctor will also hear about this as well. Just like the other party, I am considering a law suit too. I would be interested in a class action law suit.
View full review
Reason of review:
Bad quality
Anonymous
map-marker Absecon, New Jersey

Westerly Hospital Rhode Island

I was reading how this hospital went into receivership for money mis-management. In layman's terms, it went into bankruptcy. Unfortunately it was the closest hospital to us, but was horrified to see the inside upstairs patients' rooms. What a dump! They had towels on the chair in the patient room. The toilet looked like it had not been cleaned in weeks. The bed sheet was filthy. The hall way looked like it could use a coat of paint or three coats for that matter. The personnel looked like they did not want to be there either. No one smiled. They all had this serious look as if they were at a funeral. Don't take my word for it. Go take a tour of Westerly Hospital upstairs and you will see it all!
View full review
Reason of review:
Bad quality
Anonymous
map-marker Melbourne, Victoria

Westerly Hospital almost KILLED my mother

I am considering a law suit against Westerly Hospital. They almost killed my mother by prescribing her Haldol, 10 times the dosage that even Butler Hospital prescribes their mental patients. OMG what a nightmare! We got her out as quickly as we could. The Doctors and staff in ER were useless. This is the worse hospital and don't know why they are still in business!!!! WARNING, don't go there and don't send your family member there either. It is unbelievable that these idiots to dictate that much effort to not even consulting family members. They don't know what they are doing. Ask three people what's going on and you will receive three different responses. *** is a *** does!
View full review
Reason of review:
Bad quality
Anonymous
map-marker Tacoma, Washington

Westerly Hospital keeps old lady prisoner

I heard a very disturbing case about an elderly woman that has been kept at Westerly Hospital for three weeks. She is still there. There are no medical reasons to keep her, but this hospital that is not a teaching hospital with no medical degrees of importance is keeping her languishing with no change of clothes, no clean under wear. Apparently no body cares, at least in the town of Westerly RI. Apparently they think Westerly Hospital is too big an employer that they are keeping this run down hospital in order to keep employed unskilled staff. This is unbelievable if true AND we can say that we WILL get to the bottom of this and post NAMES HERE!
View full review
Reason of review:
Poor customer service

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article