This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Customer Dis-service

Original review updated by user Jul 19, 2021
This corporate chain poses as a local dentist office and makes it very difficult to resolve the frequent problems inherent in a dysfunctional, greed-driven business. Front office employees demonstrate immaturity, lack of professionalism, insensitivity and errors in the most basic operations like billing and scheduling. Their reasons for many problems usually put blame on customers,the "new computer system" or being over busy.

User's recommendation: Chose a local dentist, don't be fooled by outside corporations promising what they can't deliver.

View full review
ID
#2696310 Review #2696310 is a subjective opinion of poster.
Location
Lawrence, Kansas
Pros
  • Nice modern office in convenient location
Cons
  • Overpriced dishonest trickery with the management of services
  • Unprofessional unreliable billing and scheduling
  • Insensitive and humiliating treatment
Loss
$500
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article