Manufacturer: West Elm Category: Sofas Clear all filters (1 of 1 reviews match)
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I ordered a sectional online. I was never informed when it shipped, when it arrived or contacted for delivery. Had I not been sent a receipt with order number - I would not have know the status of this order. It sat in a warehouse for nearly two weeks until I realized it was going to be my responsibility to pick up the phone and try to determine what was going on. Be prepared to burn up your minutes... cuz you're going to be put on hold -...
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1.7
I didn't like
  • Quality
  • Misleading
  • Delivery
#824635