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West Coast Choppers

West Coast Choppers

westcoastchoppers.com
What is your customer experience with West Coast Choppers?

West Coast Choppers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

West Coast Choppers has a 1.8 star rating from 7 reviews; consumers are mostly dissatisfied. Reviews note a high price level and problems with Exchange, Refund and Cancellation Policy.

Key Takeaways for Future Customers

  • Read West Coast Choppers reviews before purchasing.
  • Expect limited customer service contact and slow replies.
  • Be prepared for issues with refunds and order cancellations.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unanswered emails and no phone support.
  • Reversed refunds, missing orders, and confusing shipping charges.
  • Problems with returns and order tracking.

Positive Feedback

Some customers report receiving their items and note nice merchandise when orders arrive complete.

View full overview ›

Media from reviews

West Coast Choppers - Tools
West Coast Choppers - Tools
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Show reviews that mention
tools answer response order customer service cost logo tool price emails
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Resolved
Shadonna M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodbridge, Virginia

Resolved: Reversal of refund

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Updated by user May 29, 2026

Company fixed the issue and I have been provided with full refund. Use pissed consumer.

Original review Apr 27, 2026

The company issued a refund on 4/11/26 and the canceled it. Now, my order suddenly doesn't exist anymore. Can't find it on the website

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Shadonna M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodbridge, Virginia

Horrible customer service

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AI Highlights
  • - Shoes promised for a day but never arrived.
  • - No live support; response came after contacting pissed consumer.
Updated by user Apr 24, 2026

Horrible

Updated by user Apr 24, 2026

Company issued a refund and then canceled it.

Original review Apr 13, 2026

Ordered shoes that was promised on a particular day and never received the item. Company made it difficult to cancel the order.

Emails went unanswered and there's no customer service number to reach a live person. I didn't get an response until I went through pissed consumer.

Preferred solution: Full refund

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Derek A Nxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tools

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West Coast Choppers - Tools

I haven't gotten a response. I'm just trying to get an answer on a price of one of your tools.

Could someone please give me a call back. 850-418-**** thank you angrily

Pros:
  • Nice things
Cons:
  • No one to get back to me

Preferred solution: I'm trying to find out what a price is on a ratchet 3/8-in 8-in long with the logo on it.

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Derek A Nxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tools

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West Coast Choppers - Tools

I never heard back from anybody. I'm just trying to find out the cost of a tool with your logo and I can't get a hold of anyone to get an answer.

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Becky B Uzr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Clothing merchandise

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AI Highlights
  • - I paid for 4 shirts but received 3.
  • - The only response was an email saying the order was shipped.
  • - There is no phone number; only email support.
Contains 1 confidential file for company representatives

I made a purchase of shirts for Christmas presents. When my order came I only got 3 I was missing 1.

I spent days sending emails to customer service. The only response was an email my order was shipped.

There is no phone number to call only email and it is of no help. So I paid for 4 and only got 3.

Loss:
$30
Cons:
  • There is no customer service for the merchandise

Preferred solution: Deliver product or service ordered

User's recommendation: If you get your items great but if there is an issue you get no customer service.

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Haynes Hqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Shipping charges,trying to return an item too small

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Still waiting from almost a month about returning, it says I will not be charged when I go to get the return lable it wants to charge me 2 different prices

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Wilton Xch

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unsatisfied and unpatient customer

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Just wanted my stuff or my money back, but not yet. They better hurry!

Loss:
$100

Preferred solution: Price reduction

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Anonymous
map-marker Carlyle, Saskatchewan

Refund for not receiving order

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Worst customer service I have ever seen! They never answer emails or calls.

They don't send your items either.

Wouldn't ever buy from them ever again. Pathetic Company!

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