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West Broad Honda

West Broad Honda Reviews

www.westbroadhonda.com
What is your customer experience with West Broad Honda?

West Broad Honda Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

West Broad Honda has a 1.5 star rating based on 1 customer review and consumers are mostly dissatisfied.

Positive Feedback

Customers cite the dealer website as the most useful resource and some noted prior purchases from the dealership before recent issues. West Broad Honda reviews include mention of repeat buyers.

Negative Feedback / Risk Areas

  • Frequent customer complaints about customer service and misleading promotions like conditional military rewards tied to financing.
  • Reports of high price levels and problems with vehicle quality such as transmission failures and missing parts.
  • Concerns about billing and finance terms and potential deceptive sales practices.

Key Takeaways for Future Customers

  • Read West Broad Honda reviews before visiting and verify advertised discounts and finance conditions in writing.
  • Have used vehicles inspected and confirm warranty coverage and billing terms.
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Anonymous
map-marker Richmond, Virginia

Honda Military Appreciation Reward

AI Highlights
  • - Dealer offered a $500 military reward after a full-price offer.
  • - To receive it, financing with Honda at a higher rate was required, so I walked away.

Last week I was ready to buy a new CRV and the dealer told me Honda was offering a $500 military appreciation reward after I agreed to a full price offer. When I arrived to finish the deal, the dealer told me that to get the military appreciation reward I would have to finance with Honda and pay a higher interest rate.

As a military person, that really pissed me off. Honda wants to show their appreciation but only if I pay more for the SUV. Needless to say, I did not buy the SUV (I have previously purchased 2 hondas from that dealership).

I will not purchase another honda. They really appreciate my service.

Reason of review:
Pricing issue
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Ivo Lqp

BAD SERVICES AND BAD TRANSMISSION

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I bought a 2007 Honda Odyssey from West Broad Honda.
  • - The dealer lied and was untrustworthy.
  • - Transmission problems and missing mid seat after purchase.

went to buy honda van we get 2007 honda odyssey from west broad honda the are the most RIPPED off dealer i have ever seen manager there are fake and the will lie to you we take the van home 2 days later have bad TRANSMISSION and mid seat are missing over all any one from RICHMOND VIRGINIA watch out for this dealer on west broad st the need to be out big now 5 month later we have more problem never buy any thing from page auto group any more be aware of this SCAMS its lemons odyssey do not buy car from this dealer

Loss:
$1200
Cons:
  • Scams
Reason of review:
Bad quality

Preferred solution: now we found missing seat in mid section

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