Anonymous
map-marker Saint Catharines, Ontario

Change my delivery order to my place

Hi im Katrina Dowe I made a mistake on delivery address it was supposed to go to 21 st Helena st Catherines not to little Britain so if you can help me change the delivery address to st 21 Helena street st Catherines that would be great
View full review
Anonymous
map-marker St. Bernards-Jacques Fontaine, Newfoundland And Labrador

Track package

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I placed an order Nov 8th and still havent heard anything regarding my package. Just wondering where its at!
View full review
Chrys T

Question about their sales and nobody responded to my email

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have tried several times to get a hold of West 49 They have yet to respond back to me and help me out causing me to miss out on more than one sale Not impressed they really need to work on their customer service skills, because of this and the issues I was having and no response I have lost some on sales They really need to get better contact means as well because it is ridiculous
View full review
Loss:
$25
Pros:
  • Are a good quality and nice
  • Love the clothes
Cons:
  • Poor customer service which causes you to loose sales

Preferred solution: Price reduction

User's recommendation: Customer service sucks and there’s no proper contact, it takes forever to get back to you if they do

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article