West 49
West 49 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
West 49 has a 2.4 star rating based on 1 customer review and consumers are mostly dissatisfied. West 49 reviews mention slow responses, tracking and delivery address issues and weak customer service.
Key Takeaways for Future Customers
- Clothing is good quality and customers say they love the clothes.
- Expect slow customer service response and limited contact options.
- Watch order tracking and delivery address details closely.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and no proper contact.
- Delayed responses causing missed sales and order tracking problems.
Positive Feedback
Products are praised for good quality and appealing clothing styles.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
West 49 has a 2.4 star rating based on 1 customer review and consumers are mostly dissatisfied. West 49 reviews mention slow responses, tracking and delivery address issues and weak customer service.
Key Takeaways for Future Customers
- Clothing is good quality and customers say they love the clothes.
- Expect slow customer service response and limited contact options.
- Watch order tracking and delivery address details closely.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and no proper contact.
- Delayed responses causing missed sales and order tracking problems.
Positive Feedback
Products are praised for good quality and appealing clothing styles.
Turn one complaint into a collective action
Saint Catharines, Ontario
Change my delivery order to my place
- - Change delivery address from Little Britain to 21 Helena Street, St. Catherine.
- - New address: 21 Helena Street, St. Catherine.
Hi im Katrina Dowe I made a mistake on delivery address it was supposed to go to 21 st Helena st Catherines not to little Britain so if you can help me change the delivery address to st 21 Helena street st Catherines that would be great
St. Bernards-Jacques Fontaine, Newfoundland And Labrador
Track package
I placed an order Nov 8th and still havent heard anything regarding my package. Just wondering where its at!
Question about their sales and nobody responded to my email
- - I tried to contact West 49 but got no response.
- - No reply caused missed sales.
- - Customer service and contact options need work.
I have tried several times to get a hold of West 49
They have yet to respond back to me and help me out causing me to miss out on more than one sale
Not impressed they really need to work on their customer service skills, because of this and the issues I was having and no response I have lost some on sales
They really need to get better contact means as well because it is ridiculous
- Are a good quality and nice
- Love the clothes
- Poor customer service which causes you to loose sales
Preferred solution: Price reduction
User's recommendation: Customer service sucks and there’s no proper contact, it takes forever to get back to you if they do
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