Water Damage

I have a roof put on after Hurricane Charley (2004). The roof is still under warranty. I received water damage due to the roofing nails backing out and leaving holes. John Wescott (onwer of Wescott Roofing in brevard coutny FL) came to my house recently and saw the water damage. He fixed the nail issue. I have been calling him because he should take care of the water damage to my ceiling. I have called 3 times, left emails and he will not respond. He needs to do the right thing and do the needed repairs. He claims to do quality work. That is all fine angreat, but if something goes wrong, he needs to step up and jsut take care of it. It really should not be a big deal.
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5 comments
#1222061

Agreed....I pd 8 grand for a tile roof seems as though I have same tile and he painted it....because I was caring for my father whom has since passed....I was out of state and believe he took full advantage of that

#261833

After reading the above letter from a home owner that wasn't happy, well think I have to stick up for Mr. Wescott.

Since he has done our roof we have become very good friends.We had no problems with our roof or any we know he has done.

I have seen him go out of his way to keep customers happy.He has not been in business for over 25 years for no reason. Keep up the good work John, there is just some people that are never happy so they try to make other people as miserable as they are.

#1224209
@PissedConsumer261833

Well if businesses would be notified of sites like this, that allow just anyone to trash a legit business, it would be a better world. Thank you Mr.

Swigert, there's 2 sides to every story and both of these homeowners are out of line.

Best of luck.

John Wescott

#1241423
@PissedConsumer1224209

Thank you. You are 100% correct.

Sites like this should not be allowed.

For all we know, these are someone who owns another company simply bashing us and trying to cause problems. Thank you for being intelligent and informed enough to not fall for it.

Wescott Roofing

#253021

To respond to the above complaint, My company did respond to the first call for a leak, The roof was still under warranty but it was also in the contract that Wescott Roofing would not be responsible due to damaged caused by a leak during the roofing process or any time there after. We did fix the leak, due to a nail backing out threw the wood and the shingle.

With time this is a problem that sometimes happens. Wescott Roofing has been in business for over 26 years and dose take care of any problems that may occur. We take pride in what we do and do our best to keep every one happy. Some people try to take advantage of the situation.

Wescott Roofing did agree to pay for a ceiling repair, and even then the home owner call channel 9 and the BBB.

So after that I did back out of offering to help with the ceiling repair. So why cause me problems when I offered to take care of the problem.

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ID
#201354 Review #201354 is a subjective opinion of poster.
Location
Tallahassee, Florida

About

Summary

Wescott Roofing is a family owned and operated Roofing Contractor in Brevard County which has been serving Merritt Island, Cocoa Beach, Rockledge, Melbourne, Palm Bay Titusville and the Space Coast as well as the Orlando and Central Florida since 1982. The company offers quick reliable service, and a six year workmanship warranty on every new roof. Wescott Roofing provides such roofing services as New Construction, Replacement Roofing, Roofing Repair, Shingle Roofs, Tile Roofs, Metal Roofs, and Roof Ventilation, etc. The company can handle any roofing, remodeling, inspections or painting jobs. It sells such staff as shingle-over the ultimate ridge vent, universal ridge vent – aluminum, gooseneck vent, and power ventilators - aluminum domes. Wescott Roofing is licensed, insured and bonded.

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