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WEMAX

WEMAX

wemax.com
What is your customer experience with WEMAX?

WEMAX Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

WEMAX has a 1.8 star rating from 2 customer reviews; sentiment is largely negative with reports of high price and poor customer service, exchange and refund problems.

Key Takeaways for Future Customers

  • WEMAX reviews note devices often work initially but can fail later.
  • Expect difficulty reaching support and delays on exchanges or refunds.

Negative Feedback / Risk Areas

  • Recurring customer complaints about no support, unreachable phone and no repair channel.
  • Reports of firmware/boot failures (FOE) and unresolved order issues affecting refunds and exchanges.

Positive Feedback

When functional, reviewers say the compact product is good quality and worked at first.

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Media from reviews

WEMAX - Am hear for business l what to starta...
Recovery wemax blojector 300
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Show reviews that mention
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Chukwuemeka F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ibadan, Oyo

Am hear for business l what to starta...

WEMAX - Am hear for business l what to starta...

I am here for business. I want to start good business relationships with this company. I love the company.

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Jihad B Ydu
map-marker Baghdad, Baghdad

Recovery wemax blojector 300

AI Highlights
  • Stuck on boot FOE/logo; won’t reach main menu after restarts.
  • Please provide latest firmware and USB recovery steps for L065FGE S/N B09R4HYV1X.
Recovery wemax blojector 300

Urgent Support: WEMAX Go Advanced 300 Stuck on Boot Screen (FOE)Dear WEMAX Support Team,

I am reaching out to request technical assistance for my WEMAX Go Advanced 300 (Model: L065FGE).

The Issue:

My projector is currently stuck on the startup screen showing the word "FOE" (or the Logo) and will not proceed to the main menu. I have already tried the following troubleshooting steps without success:

Restarting the device multiple times.

Attempting to exit using the remote control and an external mouse.

Unplugging the power source and waiting before restarting.

The device is completely unresponsive to any input. It seems like the system firmware is corrupted and needs a fresh reinstallation.

My Request:

Since I cannot access the settings menu to perform an OTA update, I kindly request the following:

The latest firmware file for this model.

Clear instructions on how to perform a manual system recovery/update using a USB flash drive.

Device Information:

Model: WEMAX Go Advanced 300 (L065FGE).

Serial Number (S/N): B09R4HYV1X

I am looking forward to your prompt response and the necessary files to get my device working again.

Best regards ]

Loss:
$300
View full review
jihad b Dom

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baghdad, Baghdad

Empty handeFailure of the company wemax blojector 300 in the FOE system

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • WEMAX Go Advanced 300 (L065FGE) stuck on FOE startup.
  • Seeks the latest firmware and USB manual recovery steps.

Dear WEMAX Support Team,

I am reaching out to request technical assistance for my WEMAX Go Advanced 300 (Model: L065FGE).

The Issue:

My projector is currently stuck on the startup screen showing the word "FOE" (or the Logo) and will not proceed to the main menu. I have already tried the following troubleshooting steps without success:

Restarting the device multiple times.

Attempting to exit using the remote control and an external mouse.

Unplugging the power source and waiting before restarting.

The device is completely unresponsive to any input. It seems like the system firmware is corrupted and needs a fresh reinstallation.

My Request:

Since I cannot access the settings menu to perform an OTA update, I kindly request the following:

The latest firmware file for this model.

Clear instructions on how to perform a manual system recovery/update using a USB flash drive.

Device Information:

Model: WEMAX Go Advanced 300 (L065FGE).

Serial Number (S/N): B09R4HYV1X

I am looking forward to your prompt response and the necessary files to get my device working again.

Best regards ]

Loss:
$300
Cons:
  • Company devices filled

Preferred solution: Send Program برنامج او سستم لتصليح جهاز wemax blojector 300

User's recommendation: Wemax is not cooperating

View full review
Garland S Fds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repair

AI Highlights
  • Wemax Go 300 Ultra is not working.
  • There are no repair contact options, phone and chat are unavailable, and techs allegedly let go due to COVID.

My Wemax Go 300 Ultra is not working. I cannot find any way to contact Wemax for repair.

The phone number is not working. The tech support page says all techs have been let go due to COVID, which is long over.

There is no chat. On Facebook, I get a message saying to look in members.

Loss:
$699
Pros:
  • Worked at first
Cons:
  • No support

Preferred solution: Repair

User's recommendation: Do not buy if you can't reach the company.

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Naguib H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cambridge, England

Wemax Go Advanced

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • The projector stopped focusing and needs repair.
  • I am willing to pay for repair or exchange.
  • There has been no response to emails or calls.
Updated by user May 30, 2024

Thank you so muchA Lady called " Irene" from Wemax sent me a message to request details which I sent back.They advised that they will respond within 24 hours after examining the Video clip showing the problem- That was over 3 weeks ago.They said if Hardware Problem they will replace it-Nothing happened No further replyThank youNaguib Hilmy

Updated by user May 12, 2024

Wemax asked for a video of the fault & promised to respond within 24 hoursWE have sent the VideoWe are still waiting for further responseThank you

Original review Apr 29, 2024

Our projector Advanced Go stopped Focusing

How can we send it for repair please

I am happy to pay for repair or exchange if needed

The projector is just over a year old.

No response to several e mails, community group , No reply to calls.

Basically the product has become a waste of money and space.

Loss:
$500
Pros:
  • Compact good quality if works
Cons:
  • Once faulty
  • No chance of help

Preferred solution: Repair

User's recommendation: Enjoy this product , throw it away if it stops working

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker San Diego, California

Wrong order.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I did order a photo anti ambient screen that will not work for my short throw projector wemax so i was hoping to change my order to grey projector screen instead 120-inch.

User's recommendation: Someone answe the phone.

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Timothy J Snp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order 12760 was delivered with just the screen...

Order 12760 was delivered with just the screen and no projector. I will dispute all charges if not resolved

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