Wellspring Health Infusion Center
Wellspring Health Infusion Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wellspring Health Infusion Center has a 1.0 star rating from 1 review and overall negative sentiment noted in Wellspring Health Infusion Center reviews.
Positive Feedback
No positive aspects were reported; the lone reviewer highlighted interactions with staff regarding treatment discussions.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and communication.
- Allegations of questionable billing practices and attempts to charge insurance multiple times.
- Concerns about high price level and denied or delayed treatments related to insurance coordination.
Key Takeaways for Future Customers
- Expect negative reviews; verify billing and payment policies and ask about refunds before appointments.
- Confirm insurance approvals in writing and document communications with staff and case managers.
- Consider contacting other providers if responsive customer service and transparent pricing are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wellspring Health Infusion Center has a 1.0 star rating from 1 review and overall negative sentiment noted in Wellspring Health Infusion Center reviews.
Positive Feedback
No positive aspects were reported; the lone reviewer highlighted interactions with staff regarding treatment discussions.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and communication.
- Allegations of questionable billing practices and attempts to charge insurance multiple times.
- Concerns about high price level and denied or delayed treatments related to insurance coordination.
Key Takeaways for Future Customers
- Expect negative reviews; verify billing and payment policies and ask about refunds before appointments.
- Confirm insurance approvals in writing and document communications with staff and case managers.
- Consider contacting other providers if responsive customer service and transparent pricing are priorities.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bellevue, Iowa
Darcie cook nurse
- - Charged nearly $500 for a 30-minute talk.
- - Treatment not started after 3 months.
- - Insurance said approved; Darcie claimed denial.
I had an appointment with my Dr who prescribed these treatments. She said Darcie cook called their office and told them I was just looking for drugs!!!!
And that I had called her and told her she was lying so she cancelled my referral!!!! She lied again!!! I never hung up on her. And if I wanted drugs - I’d walk down my street and get them.
How dare this nurse get away with all these lies?!? Accuse me of whaling drugs. When all I wanted was to get well. And get these life saving treatments!
I’m turning her in to the Iowa nursing board. How dare she be so unethical?!?
Then she said I would be approved and would set up treatments immediately well this was 3 months ago. And she still refuses to get me started. She says my insurance denied yet I had a case manager from my insurance who called Darcie herself many times to tell her I was approved! I tried calling Darcie.
Emailing messages texts. She refused to answer. Finally after 2 months I got her. She denied even talking to my insurance!!
And is trying to get my treatments approved by 2 companies!!! So shes trying to get paid twice!!! I have proof my insurance talked to her.
So shes not only lying. Shes refusing life saving treatments!!!
- Unethical
Preferred solution: An apology, free treatments and my $500 back
User's recommendation: Trying to make money / unethical
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