Manufacturer: Wells Fargo Dealer Services Category: Loans Clear all filters (30 of 30 reviews match)
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One day out of the blue I found out that 3 of my payments were never credited to my loan because they came out of another checking account.Despite mailing the check with my payment coupon, i was told that WFDS could not match up my cashed checks with my loan from WFDS. My bank faxed them 4 times per THEIR request showing the highlighted items where the payments were taken out of the account. They claimed that they never received tbe faxes. I...
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I currently have an auto loan through wells fargo. Conveniently they are not sending me a bill through the mail and I never signed up for online payments. This is the 2nd time now payment is late because of this. After speaking to customer service their response is to check with the post office as to why I am not receiving the bill! Assured me they were sent through the mail and I have not received either bill to date. I can't help but think...
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I fell behind my payments of a 2010 chevy cobalt. Due to illness and in the hospital. I had deferred payment. Also paid late charges when i could make my payments. But wells fargo dealer services is really nasty. They waited until I almost had this car paid off and then repossed it. Thats really dirty on there part. Not good customer service at all..
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Anonymous

Tired and wish I can get out o They are worst! I concur. I just got off the phone with WFDS and have a ill dependent going through treatment in which I am paying mounting bills this month and ask for one m...

Wells Fargo Dealer Services Auto Loan Review

#931194
They are very disrespectful have to hear about them in the news i'm very scared to deal with them and they are overcharging me on my car loan try to refinance alone down they denied my application
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Wells Fargo Dealer Services Auto Loan Review

#928226
I went to a dealership to look at their cars after getting a flyer in the mail..before I knew it I was signing a contract with the dealership financed through Wells Fargo with 500 down for an 06 Chrysler 300..which was a lemon..I never discussed amount of payment a month or anything..they just had the papers for me to sign...it was something I may need to see a lawyer about...
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Wells Fargo Dealer Services Auto Loan Review

#922460
1.1
Wells Fargo cashed 3 of my car payment checks and never credited my account despite my bank sending them copies of my bank statements. They claim that they never got them. Now i get daily harassing phone calls and NO mail from them. My credit has been ruined, needless to say.
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Wells Fargo Dealer Services Auto Loan Review

#921487
My vehicle was repossessed on sept 6 i was told that it would cost $1700 to get it back and after the Sept 20th itwould cost more so i paid $2097.00 sent by western union on the 18th and today they say its at the auction and that it would cost more money help me please.
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first i get a letter saying payment is rejected.go online and everything looks ok. no late payment issues. try to call customer service and enter a mess of numbers and then put on hold for 15 minutes and have to listen to "if you can hold for just one more moment...." thirty times until i finally hung up the phone. how can a human being deal with a company like this. I had to take a crappy 4.5% loan at the Toyota dealer so we could escape from...
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I just got out of the hospital yesterday, for I had a heart attack on Saturday (no joke).I was told yesterday morning that I was a few days past due (11) and told the associate I was going to make a payment on Thursday. Good deal. Well today they called me bright and early to tell me when I was going to make a payment. So i said I already told the associate I was going to make a payment on Thursday. Well he the lil * told me that I was now 42...
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To catch up, I set up an auto-payment from my bank account (generates a check sent to WFDS) set to arrive on 11 July. I do this every month, so I know it works. As the month progressed I noticed the check had not cleared, but WFDS sometimes takes 2-3 weeks to process payment so I still wasn't worried. So on Thursday, 21 July I got a normal statement (dated 18 July) showing I owed something like 750.00 and would owe the next payment in early...
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Anonymous

Anonymous Your comment is so funny! You blamed the USPS, the tow-truck driver, the Democratic party and Wells Fargo. You missed a payment and sounds like a few actually but it's everyon...

1.4
I liked
  • Getting my car back
I didn't like
  • Having my car taken in the first place
#890249
Please report any financial discrepancy and/or deceptive handling of your vehicle loan or lease with Wells Fargo Dealer Services to: Consumer Financial Protection Bureau (Washington DC) CFPB a division of the Federal Trade Commission... easy to fill out form off the FTC.gov site (consumer complaints) I have used CFPB numerous times; they are top-notch --and have resolved numerous issues with banks; lending/loans -all types, bank accounts,...
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1.2
I didn't like
  • Poor management of account
  • Obnoxious staff in customer service
  • Lies and incompetency
#889233
We tried to pay off our car loan in March.They sent the check back wrong address, we put a stop payment on the check. We had our bank get with them and get a new updated address and cut a new check. They returned that check again wrong address, again we put a stopped payment. Two months later we moved on with monthly payments and used the money elsewhere, then they closed our account based off the first check 'never received'. Now they are...
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I WORK FOR A DEALERSHIP, WE PAID OFF A CAR LOAN FOR A CAR THAT WAS TRADED INTO US.IT TOOK WELLS FARGO NO TIME AT ALL TO CASH OUR CHECK HOWEVER IT TOOK WAY TO LONG TO GET THE LIEN RELEASE. IN THE MEANTIME THE VEHICLE WAS SOLD BUT UNABLE TO BE FUNDED WITHOUT THE LIEN. LOSS OF BUSINESS WAS A POSSIBILITY FOR US. I CALLED WELLS FARGO 5 IN 4 BUSINESS DAYS REQUESTING THE LIEN TO BE FAXED, AND EXPLAINING HOW IMPORTANT THE SITUATION WAS. THEY JUST KEPT...
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Anonymous

NORM i had similar problem. IT IS VERY UNPROFESSIONAL / UNETHICAL EVEN!!! OBSURD!! I ALSO LOST A BUYER OVER THE DELAYED TITLE, YET THEY HAVE NO F#@$ING PROBLEM DEPOSITING YOUR PAY...

They have treated me more than fairly.Mine got a bit messy due to sudden loss of income, sudden moving, Sudden car Maintenance issues that cost over 1500.00. I was a few months behind. I promised to pay past due balance this month and well.. My car got picked up Friday Morning I had a long weekend stressed over my beloved Mustang. Today I paid the fees and I am here to say.. They let me Reinstate my loan and I pick up my car Tomorrow. I must say...
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