Manufacturer: Wells Fargo Dealer Services Category: Loans Clear all filters (30 of 30 reviews match)
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When I first got my auto loan in 2015 I wanted to pay it off before the 63 month period so I pay extra on the bill. I called them when my first payment was due to let them know I'll be paying extra. I was told that anything extra would go towards the principle automatically (lies). Needless to say its 16 months later and I make my payment in the branch today and the teller ask if I would like the extra to go towards principle. This is the first...
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2.0
I didn't like
  • Inability for account manager to resolve issue of extra fees
  • Incompetent staff
#1003456
Wells Fargo auto loan is predatory business practice. I had auto payment which they unilaterally cancelled then two months later sent a letter with late charges. They do not know how it happened but can't refund the extra charge. Totally manufactured excuses, collecting on consumers even if they're at fault. Never take a loan with them, only if you're willing to pay manually EVERY MONTH!!! This is normally called stealing but since Wells Fargo...
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Anonymous

Worked for WFDS I worked for them for ten years and you dont know the half of the stuff they made us do to customers. I worked in the Owings Mills MD office. They violated Fair lending prac...

Called Wells Fargo Dealer Services in November Because work got slow and Moneys were short. I needed a defferment and got one. Fast forward to January and I still wont start my new job until the end of the month and called to see what I could do to maybe get another extention. I have been with Wells fargo since 2013 and have never been late with any of my payments. I have fallen on hard times for short period and now they are going to review my...
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1.0
I didn't like
  • Any of the service they provide
#988251

Wells Fargo Dealer Services Auto Loan Review

#991231
1.3
Worst customer service ever. Bounced around to several different departments over the course of 4 days. Lied to. Told many different forms of information. They misplaced my car payment. Said they didn't know where it was. Took 4 days for them to credit it back to my loan. Repossessed my car due to the misplaced payment. Ridiculous. Will be closing my personal bank account with them as well
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Wells Fargo Dealer Services Auto Loan Review

#947169
1.0
I got behind on my car note because I had on going issues with my car and they refused to work with me as far as late payments. I finally caught up and now I am at the point of where I don't want the car or their business anymore.
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Wells Fargo Dealer Services Auto Loan Review

#944094
Had got aproved in 2015 at ryan chevy.came 2016 to get same car and was denied My name is dole altman and i bank with this bank 601-227-0220
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Wells Fargo Dealer Services Auto Loan Review

#933291
Bad bad bad Dont use well fargo for Any financial car loan,they dont return calls hang up on you they are being sued
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I gotten a 2010 Town & Country last January.The payments were $227 a month. But since the insurance I had wasn't good enough for them (it was full coverage) they were adding $140 that I wasn't aware of. So I gotten behind so a couple of weeks ago it got repo-ed while I was at work. They said it would be $1200 to get back. They told me to leave the keys and to get my belongs out. I had to wait a week before I could get to the place. Not only was...
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Anonymous

Anonymous No. Let's set the record straight! It was YOU who failed to carry the proper insurance. Because YOU failed to do this, YOU caused the consequences of forced place insurance...

However, the way my wife and I have been treated by representatives of Wells Fargo Dealer Services this past month is inexcusable. We have had an auto loan through wells fargo for the last 15 months. I recently became unemployed and was so for 2 months. We contacted all of our creditors making them aware of our situation. All of them except Wells Fargo were happy to help with extensions and deferments. We have never been late on a payment...
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Hello my name is Preston Moore Sr a long standing customer and a former employee of the First Atlanta bank years ago before wellsfargo working in security and operations. Back in August of 2016 . I had another major surgery and called in to inform the manager of my situation . I was told there was no manager available to speak with me regarding my hardship . Keep in mind my wife and I have been contacted regarding our accounts with Wells due to...
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After paying a $28,1288.94 balance on my vehicle loan, I received a nasty letter stating i still owed the interest and i could not pay it off at my bank branch.I needed per the supervisor Theresa to sign into EServices to directly transfer money from my WFB account to the the care loan account. NOW, why couldn't I complete this transaction while I was in the bank? As per Theresa, it would mean they would have to process the final paperwork and...
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I liked
  • Once accessed
  • It was fine
#940317
We got a loan through Wells Fargo Dealer Services a year ago. We were desperate for a car and settled for the 18% interest rate. It has been a year now. Our credit has gone up. We figured our best bet of refinancing was with them. We pay $450 a month at an 18% interest. That accumulates to $5400 last year and only about $1200 going to the actual principal. So we applied to refinance and they tell us that we are too far upside down and our credit...
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1.1
I didn't like
  • Incompetent all around
#938125
I was overseas fighting for my country.Wells fargo decided that after missing 2 payments due to marital issues back home, it would serve the best interest of the company to reposses my vehicle sell it for $1000 at an auction and sticking me with a bill for $5000. Leaving my wife and kids with no transportation while I was still gone. It cost me everything my wife left me because she said i failed her.my credit is shot. And to top it all off I...
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Our car was totalled and wfds was paid off by all state and the check was shown as cashed on all states end and wfds refused to say that it was cashed and continued to call me for payment and said they would still attempt to collect the debt.All state is has a perfect paper trail and wfds coil don't even say why and it prove the check was not cashed. They also couldn't even find my title! I'm extremely upset, plus they were rude to both myself...
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