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After paying to get my car out of repossession, i asked to make sure there were no other fees associated with it. I was told no. 1 year later almost to the day, a $110 and $100 charge is put on my account, and for over a month nobody could tell me where it was from or...
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I used to have an account with Wells Fargo years ago and due to a very unpleasant encounter with one of their so-called customer service reps, I pulled my entire account from them. Unfortunately I bought a car from a dealer that uses Wells Fargo Dealer Services and got...
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They do this all the time, I worked at the office in Owings Mills MD and they would do horrible things in collections; They violated Responsible lending laws, called customers and demanded payment at the end of the month, they call and harrassed customer to pay so that...
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Wells Fargo Dealer Services Auto Loan Review

#991231
1.3
Worst customer service ever. Bounced around to several different departments over the course of 4 days. Lied to. Told many different forms of information. They misplaced my car payment. Said they didn't know where it was. Took 4 days for them to credit it back to my loan. Repossessed my car due to the misplaced payment. Ridiculous. Will be closing my personal bank account with them as well
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Short Review for December 13, 2016, Other

#972697
Would like to contact a representative to discuss a repoed vehicle 5 years ago to settle on the loan and get off my credit. 936 641 2458 william fisher
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Short Review for December 06, 2016

#967897
1.0
I have been fighting with Wells Fargo dealer services over a car title since June 20 I have been lied to by them so many times! Stay away from them if possible!
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Short Review for November 28, 2016

#962868
1.4
Told me my reason for needing a deferement didn't qualify. I have NEVER requested a deferement. I have NEVER even been late on my payment. They had the AUDACITY to get all in my business as to why I needed one when I gave them enough information. And they STILL declined it. Horrible customer service experience. I can't wait to refinance!!!!!
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I had a payment go that I made on November 19. That they said they never got. Which was true. So I called money and they never received it either. I faxed Wells Fargo proof of payment and they had the nerve to tell me they cannot do anything because the recieve code...
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Anonymous

Anonymous I worked for Wells Fargo Dealer Services for ten years, they lied cheated broke Federal lending laws with loans. I am in the process of getting a list of ppl they did this to...

When I first got my auto loan in 2015 I wanted to pay it off before the 63 month period so I pay extra on the bill. I called them when my first payment was due to let them know I'll be paying extra. I was told that anything extra would go towards the principle...
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Anonymous

Monica The same thing happened to me. i informed WF from the time they initiated my loan that i was a person that sends extra and to apply all extra money towards the principle but t...

2.0
I didn't like
  • Incompetent staff
  • Inability for account manager to resolve issue of extra fees
#1003456
Reply to reviews
Wells Fargo's reputation continues to reflect how bad a company they really are. Do not deal with this company. They take no ownership of mistakes they make and lack empathy for their customers. RUN if you are involved with them. We sent our payment in by check. We...
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Wells Fargo auto loan is predatory business practice. I had auto payment which they unilaterally cancelled then two months later sent a letter with late charges. They do not know how it happened but can't refund the extra charge. Totally manufactured excuses,...
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Anonymous

Worked for WFDS I worked for them for ten years and you dont know the half of the stuff they made us do to customers. I worked in the Owings Mills MD office. They violated Fair lending prac...

My truck was in my wife's name and I was a cosigner. I have been making payments since her death in June 2016. Today they repossessed my truck and said it's because it's in my wife's name. They said I needed a Probate lawyer and even them they may not return it to me....
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Anonymous

AtlConsumer Sorry to hear about the loss of your wife. Overall, the bank doesn't really know about your vehicle until there is a deficiency, so you are legally entitled to pay as was you...

1.0
I didn't like
  • That they were so coldblooded and unhelpful
#997785
Reply to reviews
I would like to be read my phone call to retire and I was supposed to get a call back into my name is coming home the number is 248-862-8876 Daisy call me some Texas 32 as well Fargo to turn around the Living essential amino 936-899-6190 days I can not get title to...
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Contact Wells Fargo Dealer Services

Headquarters Address:
Wells Fargo Operations Center
MAC #N9777-111 P.O. Box 5277
Sioux Falls, SD 57117-5277
Phone:
(800) 289-8004
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Companies similar to Wells Fargo Dealer Services

I paid off my truck loan early, and was rewarded by not receiving a title. I received a letter stating my loan was paid and enclosed was my title. Their was no title in the letter. I called and was told they would mail it separately, however I still have never received...
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1.3
I didn't like
  • Customer service in paying off vehicle
#996599
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