Wells Fargo Center
Wells Fargo Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wells Fargo Center reviews show a 2.5 star rating from 3 reviews with mostly dissatisfied customers citing access to funds, event staff errors, unresolved fraud disputes, and poor customer service.
Key Takeaways for Future Customers
- Bring documentation and confirm cleared funds and mobile deposits before attempting withdrawals.
- Double-check seat, row, and section with event staff and keep tickets handy to avoid being moved.
- Expect difficulty getting timely responses about refunds or venue changes; follow up persistently.
Negative Feedback / Risk Areas
- Branch denied access to cleared funds and showed dismissive management.
- Event staff misseated patrons, causing embarrassment and lost seating value.
- Unresolved fraud investigations and slow or absent customer service responses on ticket refunds.
- Temporary workers report non-payment of tips.
Positive Feedback
Few positives are reported; some patrons sought basic venue information like entrance and hours without complaint.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wells Fargo Center reviews show a 2.5 star rating from 3 reviews with mostly dissatisfied customers citing access to funds, event staff errors, unresolved fraud disputes, and poor customer service.
Key Takeaways for Future Customers
- Bring documentation and confirm cleared funds and mobile deposits before attempting withdrawals.
- Double-check seat, row, and section with event staff and keep tickets handy to avoid being moved.
- Expect difficulty getting timely responses about refunds or venue changes; follow up persistently.
Negative Feedback / Risk Areas
- Branch denied access to cleared funds and showed dismissive management.
- Event staff misseated patrons, causing embarrassment and lost seating value.
- Unresolved fraud investigations and slow or absent customer service responses on ticket refunds.
- Temporary workers report non-payment of tips.
Positive Feedback
Few positives are reported; some patrons sought basic venue information like entrance and hours without complaint.
Winnetka, California
Access denied to cleared funds
- Avoid Tarzana Wells Fargo branch.
- Cashier's check cleared, but funds weren't released.
- Manager was dismissive; complaints filed.
Tarzana branch
Avoid this branch.
Ive been a Wells Fargo customer for over 15 years with a spotless recordno bounced checks, no fraud, no issuesand this is by far the worst banking experience Ive ever had.
I deposited a cashiers check from a long-time, reputable client. At the branch, I was kept waiting for over 30 minutes only to be told the check might not be valid, with no real explanation.
I then deposited it via mobilefunds became available immediately.
I tried to withdraw $600 (money that was already in my account before the deposit) and was refused.
The next day, the check fully cleared.
Days later, with over $12,000 in my account, I returned to withdraw my moneyand was STILL denied. The explanation? There could still be an issue with the check.
This is after it had already cleared.
It gets worse.
I spoke directly with the branch manager, who was dismissive and unprofessional, and continued to insist the check was no good despite it clearing days earlier. She ultimately told me that I would not be able to access my money at her branch.
Let that sink in: a bank refusing to release your own cleared funds, with no consistent explanation.
This is not just poor customer serviceits unacceptable and disruptive, especially if you run a business and rely on access to your funds.
Ive filed formal complaints and am escalating the matter.
If you value access to your own money, do yourself a favor and bank elsewhere.
User's recommendation: Stay away from this branch
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Turnersville, New Jersey
Event Staff Complaint
- Ticketed for Section 110, Seats 3-4, but we were placed in Section 109, Seats 3-4.
- Two people claimed our seats; staff said mistakes happen.
My wife and I attended the Usher concert tonight and had tickets for Section 110, Seats 3 and 4. However, the staff member mistakenly placed us in Section 109, Seats 3 and 4.
Three quarters into the concert, we were approached by two people who said we were in their seats and were asked to leave.
This was embarrassing, especially since we were told by your staff that we were in the right place.
When we complained to the event staff, they simply said, "mistakes happen." The seats we paid for in Section 110 were much better, and we didnt get the opportunity to experience the show from there. This error ruined our experience at the venue.
User's recommendation: Do trust the event staff to do their job. Always ask the person next to you their row, seat, and section.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnsolved Fraud case
- Customer requests a detailed review of charges tied to the reported fraud.
- They want a breakdown of how those charges were deemed unrelated.
Yes we did
Acct#XXXXX6376
Rima Ammar
Dear Bank's Customer Service/Dispute Resolution Team,
I hope this message finds you well.
I am writing to request a review of certain charges on my account. Recently, I reported fraudulent activity that affected my account.
However, I was informed by your team that the transactions in question were from a past date and were determined to be unrelated to any of my legitimate transactions.
Given this situation, I would like to ask for a detailed review of these charges to ensure that they have been correctly attributed to my account.
If possible, I would also appreciate a breakdown or explanation of how the determination was made that these transactions were not related to the reported fraud.
Please let me know if any additional information is needed from my side to facilitate this review. I appreciate your prompt attention to this matter.
Thank you for your assistance.
Best regards.
Preferred solution: Full refund
Cherry Hill, New Jersey
Non-payment of my tips from bartending
Not a customer a temp worker through a freelance company who has not received her tips from shifts I worked last week.
User's recommendation: Be sure that you can get together with HR to get paid.
New Hope, Pennsylvania
Harlem globe trotters 3/3/24 12:00
Seats:123/row 19 1-9.Gave a 93 year old on cane what entrance is best for our seats?not upset just looking for information
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion
I want to get Twitty and Lynn to your center. They are a duo that sings country music. They are the best country duo of todays country music no ones better
Preferred solution: Twitty and Lynn into your center
I need to speak with someone
I need to know what are the hours so I can come pay for tickets for a concert there o Nov 9th.can u please give me a call because I need help with getting these tickets
Preferred solution: A phone call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Concert venue changed - no notice, no contact
- I purchased Wells Fargo Center tickets.
- The venue was changed to another venue.
- There was no email with new tickets or a refund.
- The show is on 9/15.
Company fixed the issue and I have been provided with full refund. It took many emails but finally got a refund.
Nothing is happening,nothing resilved
Purchased tickets for concert at Wells Fargo center in Philadelphia owned by Comcast in March, venue changed and now its at another venue - supposed to get an email with new tickets for the new venue or option to get refund- the shows 9/15- no email, no answer to my emails to them, no phone number to call customer service - paid a lot of $ for tickets & so far stuck with no contact from comcast or wells fargo center
Preferred solution: Full refund
User's recommendation: Don’t use if you can avoid
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believe me they could careless about helping you they will stick to there talking point and nothing else if you make to much of a fuss they will just close your account
You should have just let the teller deposit the cashier check. You caused your own headache.