WellPath Reviews

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They almost killed my son. Denied him care, appendix erupted. 3 weeks later still in the hospital. trust me this is not the end! I will fight for my son

User's recommendation: pray they are never over you providing your care.

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ID
#2606116 Review #2606116 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
New Reviewer

The Company has a HIGH TURN OVER

I am speaking on the East Central Site in West Memphis, the manager David Smith doesn't want to work, he discriminates against staff. He took over the Osceola Unit because this was interfering with him going to school. He brought two nurses from West Memphis to cover him and both Sara Flood and Megan Pannell claim there sick of it. Which these are the same nurses he assured if they would transfer he would free some people and they would have a position. This has some truth to it, because before the nurse left she bagged about what days she would work, David Smith is all about himself, he doesn't care about nurses being under staff, he is currently enrolled into a program that he will only be certified in not a actually APN and he states to the inmates a different scenario.
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ID
#1682339 Review #1682339 is a subjective opinion of poster.
Location
Lepanto, Arkansas
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Medical staff sucks

Medical gives people the run around and doesn't give people the proper care that they need my daughter's pregnant and has been mistreated since shes been in new hanover county jail shes filled out sick calls amd nothing hasn't been able to hold food down and can't eat the meat in there or anything else for that matter its just sad and she has people in there that feels bad for what shes going through and the way they treat her Cry
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ID
#1651434 Review #1651434 is a subjective opinion of poster.
Location
South Carolina, United States
Service
Wellpath Customer Care

They are horrible

I am not happy at all with this company. They just took over our jail and they have no clue as to what they are doing. The person that was supposed to train me in the computer system knew as much as me. She doesn't use this system in her jail and had 4 hours training to train me WTH? They are rude and mean to all of us in top of not knowing what they are doing. Omg! Administration is clueless and do not introduce themselves. Nice leadership!
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ID
#1585726 Review #1585726 is a subjective opinion of poster.
Location
Las Vegas, Nevada

They have denied 4 different subscriptions that my dr wrote for aDD

My son had to go to the psychiatrist to get diagnosed with ADD in North Carolina. They prescribed drugs for anxiety and ADD to get him right. Wellpath allowed the anxiety drug but denied the ADD drug saying he is too old. So the dr tried a different drug - after contacting wellpath to see what would be ok- and they denied it again! Te dr submitted a written complaint to wellpath they just sent him a fax simply saying "denied". This is an MD who went to med school and advanced studies in psychiatry, and you just send him a fax like that? It is insulting to him, and to me as the patient! We got a third drug prescribed, went to the pharmacy to pick it up, and were denied again. In the mean time, I have a $10,000 deductible with no Copays. This means that I am paying the full bill on these meds regardless. I am just thankful that this is not a life and death situation or this patient would have died a month ago with no meds. If you can get another insurance company - do not use Wellpath. It could end up costing you lots of time, money, and possibly your life.
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ID
#400133 Review #400133 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$1000
New Reviewer

Wellpath Health Insurance

Ever since the company I work for went to this health insurance they have refused to pay for any doctors visits that I have had ! Everything was pre- existing according to them . My first visit was because I had got poison ivy while trimming hedges and because I am highly allergic to this plant I had to go to the doctor for medication to treat /get rid of it , using this insurance two weeks later Wellpath sends Me a letter stating that my condition was pre existing and they would not pay for it !! How is poison Ivy pre exisiting this is just the first incident ! (all the while trying to get this resolved so insurance would pay for my visit . I had to go back to the doctor 3 months later because I had a sinus infection again the same *** with the insurance they sent their letter saying that my sinus infection is pre existing . Now during this entire time the Company that I work for is paying for their employees to have health insurance ,What good is it if the insurance company is not going to cover their part ? My Suggestion to anyone that is looking for health insurance DO NOT USE WELL PATH !!! IT is the worst Health Insurance that Our company has ever had !!!!!!
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ID
#293863 Review #293863 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Loss
$457

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