
Unclaimed
Wellmark Blue Cross And Blue Shield Reviews
9K
CLAIMED LOSSES
2
TOTAL REVIEWS
Question about where to send an order for repayment
Knowing where to send a request for refunded payment for wig. They directed me to where to send it. Thank you!
User's recommendation: Call them with your questions.
ID
Location
Bettendorf, Iowa
New Reviewer
Lied to and misinformed about coverage
We specifically asked customer service if a certain alcohol/drug treatment facility would be covered under the policy. We were told yes and were told specific amount we would be liable for. A day after we took our son there we were told his treatment was not going to be covered. In the last two weeks I have been told by three customer service reps that it is supposed to be covered and now by three of them it is not. So we are looking at paying over $10,000 compared to a little over $1000. I am very angry about being lied to and not told upfront about all the if, ands, and buts about the coverage. We would have explored other options. The only help I am getting from them now is being told to contact the facility and have them explore other options where the "level of care" might be covered. Oh and the facility now can give others the info they need to do a precert. I can't get a straight answer about where is covered or why this facility isn't covered. The reasons they say aren't even true to this facility.
ID
Location
Kearney, Nebraska
Reason of review
Poor customer service
Loss
$9000
Preferred solution
Let the company propose a solution
Companies Similar to Wellmark Blue Cross And Blue Shield
Insurance Expert Talks
Brands Related to Wellmark Blue Cross And Blue Shield
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Cancel
Wellmark Blue Cross And Blue Shield