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Wellmark Blue Cross And Blue Shield 2

Updated on 08/16/2022

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Wellmark Blue Cross And Blue Shield Reviews

1 rated review Satisfaction analysis

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9K CLAIMED LOSSES

2 TOTAL REVIEWS

Rating Details

1 rated review

Location

4/5

Contact Information

Website:

www.wellmark.com

Mailing Address:

1331 Grand Ave Station 5W560

Des Moines, Iowa 50309

United States

Phone:

(800) 524-9242

Contact Wellmark Blue Cross And Blue Shield Customer Service

Aug 16, 2022 PissedConsumer3859730 of Bettendorf, IA

Question about where to send an order for repayment

4.0

Knowing where to send a request for refunded payment for wig. They directed me to where to send it. Thank you!

User's recommendation: Call them with your questions.

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#3859730

Location

Bettendorf, Iowa

New Reviewer

Sep 11, 2015 Tyjon Hvp

Lied to and misinformed about coverage

We specifically asked customer service if a certain alcohol/drug treatment facility would be covered under the policy. We were told yes and were told specific amount we would be liable for. A day after we took our son there we were told his treatment was not going to be covered. In the last two weeks I have been told by three customer service reps that it is supposed to be covered and now by three of them it is not. So we are looking at paying over $10,000 compared to a little over $1000. I am very angry about being lied to and not told upfront about all the if, ands, and buts about the coverage. We would have explored other options. The only help I am getting from them now is being told to contact the facility and have them explore other options where the "level of care" might be covered. Oh and the facility now can give others the info they need to do a precert. I can't get a straight answer about where is covered or why this facility isn't covered. The reasons they say aren't even true to this facility.

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#698247

Location

Kearney, Nebraska

Reason of review

Poor customer service

Loss

$9000

Preferred solution

Let the company propose a solution

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Insurance Expert Talks

Exposed: Types of Insurance Scams and Fails

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In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.

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Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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Wellmark Blue Cross And Blue Shield Reviews

Wellmark Blue Cross And Blue Shield Overview

Rating Details

Contact Information

Question about where to send an order for repayment

Lied to and misinformed about coverage

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