Wellby
Wellby Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wellby has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Look elsewhere", "Don't use this institution unless you live near a branch and have a good relationship with someone who can help you.".
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Poor corporate support
Wellby corporate is the worst federal credit union I have ever dealt with since their change from JSC-FCU. They want to take away our well deserved profit and invest in a corporate Palace including not investing in their people disgusting.And I must say that's not a problem at my Seabrook Branch
I should have expected this since it became "Wellby Financial".
They don't understand their survival depends on a easy customer service approach, including customer satisfaction. Which appears not to be a Wellby objective!
User's recommendation: Look elsewhere
San Francisco, California
Closing account
I have not heard back from sending in the form to close my grandchildrens accounts.
Ella V Finney (108****)
David E Finney (110****)
Please check on this
Thank you
Jill Finney
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAwful bank - terrible customer service , whether by phone or on-line. They are currently holding a check I deposited from my wife's institution that I know has cleared.
I deposited a check on-line and it is being held even though I know it has cleared the other bank. They originally erroneously posted on their on-line portal that this money was available, so I scheduled a payment to go out that didn't because they were actually holding the funds.
I've never missed a loan payment and I've been with this bunch through three different name changes and buyouts. I'm done!
Preferred solution: I want my money.
User's recommendation: Don't use this institution unless you live near a branch and have a good relationship with someone who can help you.
Need help with your issue?
Get support from our consumer experts.
Phoenix, Arizona
Information
No complaints...just need to know my new acct number to make deposits to my savings account and also branch locations
Houston, Texas
Debit card
No one answered the phone, it was absolutely horrible. All I needed was someone to help me figure out if I had a block on my card. But no one answered
Preferred solution: Let the company propose a solution
Owosso, Michigan
Can't get into my account
I sold my house in TX moved to Colorado then to Michigan. I cant get into my account which I have not closed. I tried to download well by app to no avail.
Please contact me at my new phone number in Michigan at 1 98********!
Thanks Sandra Kay Odell 895720
Companies Similar to Wellby
M And T Bank
“My mortgage was transferred to you. I do not know my loan number and cannot pay my mortgage. Therefore,...“
RBL Bank
“Please call me for account opening online with an expert. My video KYC is done, and my account number...“
Credit One Bank
“I have been a consumer with credit for a couple of years now. They requested ID verification, which I...“
Community National Bank
“I need a card from your bank to receive my benefits, and I havent received anything yet, I will like to...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I have
It was what it was poor customer service
It was account specific that's the reason for the phone call
Then that was your fault. Go locate your account number THEN call.
You should be glad they aren’t handing out info that’s account specific to someone lacking that IMPORTANT identifying piece of info. Your head would explode if your account was drained and you listened to the scammer’s call obtaining your info without knowing it.
I have and it's NAVY FCU
I am if you read NAVY FCU
If you did not have your account number you should have asked the individual your question. If it wasn’t account specific she probably could have answered it.