Weiss and Chassen
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Bethpage, New York
Endondontist worked on the wrong tooth then charge me for it
I had been experiencing excruciating tooth ache went to a regular dentist who recommend me to Weiss & Chassen. I went to the window at the reception area explained to the assistant what was happening and have her call my other dentist to confirm the teeth in question.
I even explain to them and showed them the two teeth which was bothering me. They took their own Xray, including the tooth that was really bothering me. In the end,after I've instructed the dentist not to touch the other tooth because it was not that one on top but the corner bottom molar, which they had Xrayed. He proceeded to work on two top teeth and left the bottom molar.
The office charged me for two teeth. Did not attend to the problem and blew me off about the toothache I was still having. I went to my original dentist who had reccommend this endodontist. He told me that those teeth were not the ones that he had identified to be worked on.
I had to now pay $470 out of pocket to get this addressed. Plus I was billed over $2444. I paid $940 My insurance was billed as well, and I ended up using up all my insurance for the year. Then they have the gall to bill me for additional $151.
This was no mistake because I made sure pointed out to this endodontist that the two teeth I needed to have taken care of.
I made sure to inform him not to touch the other tooth, but he did.
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Review of the records confirms that the correct teeth were treated. This was corroborated by a phone conversation with the general dentist, radio graphic evidence, and clinical exam.
No treatment was ever undertaken without full explanation to the patient and permission to treat from the patient(informed consent).
Because we accepted the reduced insurance fees, I was paid for less than my normal private fee. Lastly, all the teeth were successfully saved.(Nothing extracted)