Anonymous
map-marker Ironwood, Michigan

There support is terrible, will not help if you install this you self

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Having trouble with the boiler overheating domestic hot water and the support from Weil McLain is non existence

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User's recommendation: Do not buy unless you want to spend a lot of money on having service people out at your house

Chrysta Xcw

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Verified Buyer
|

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Verified Reviewer
| map-marker Feasterville Trevose, Pennsylvania

Replacement for Aquastat L8124A1155 for a Weil-Mchain P-WTGO-4 oil burner

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Weil-McLain - Replacement for Aquastat L8124A1155 for a Weil-Mchain P-WTGO-4 oil burner
Weil-McLain - Replacement for Aquastat L8124A1155 for a Weil-Mchain P-WTGO-4... - Image 2

Replacement of a triple aquastat for L8124a1155. Which is discontinued.

Thank you. I hope I will get a response my number 267549**** home owner

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User's recommendation: Up date for newer part number for discontinued part.

MICHAEL C Jmi

Gold gv series 4 boiler wont ignite

Tech support was outstanding was on the phone with them 10 minutes trouble shot the issue and got my heat working again. Big thanks for the help service tech guy was extremely patient n helpful with locating the issue I was having with my boiler.

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Donna B Nho

Leaked right out of the box

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Bought a water heater from them recently and it leaks like a rotten boat. Weil McLain will not replace it because we installed it ourselvesDON NOT .

There is no mention in their manual or warranty information that states this. My husband has been doing plumbing for 35 years.

Told other plumbers and they said they dont buy from here anymore due to this issue and how difficult this company is. SHOP FOR A DIFFERENT PRODUCT!

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Preferred solution: Full refund

User's recommendation: do not buy

2 comments
Guest

Weil Mclain made water boilers for years and were a good product and should of stayed with that only. New units are high price junk and parts are HIGH OVER PRICED MADE IN JAP COUNTRY!

Stay away Weil Mclain even discontinues parts 7 years after manufacturing a unit.

Hi eficient units if lucky last only 15 yrs. hard to get some parts after 8 yrs.

Guest
reply icon Replying to comment of Guest-2275764

Racism? ,.

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Melvern Qka

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Verified Reviewer

Unit is junk

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Bought combo unit in October 2018 and spring of 2022 unit is Dead. Not worth fixing and it's only two and a half years old.

I am sick when I bought American made and it's junk.Going to replace it with foreign made unit.

Weil McClain has no interest in doing anything about it. They should go out of business.

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Loss:
$2000
Cons:
  • Junk product

Preferred solution: Let the company propose a solution

User's recommendation: Don't buy Weil McClain

1 comment
Pantelis Leh

Bought a aqua balance combo unit had problems with diverter valve at start up unit had loose fittings on plate heat exchanger rusted box immediately almost impossible to get to fittings were loose customer service were smart *** wouldn't recommend well McLain or Aqua balance to anyone I'm a boiler technician it's poorly designed with bad customer service !

Melvern Qka

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Verified Reviewer

Combi boiler not working

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I bought a combo boiler October 2018 new. Had trouble with domestic water side not always working from beginning.

Now it won't work at all. It will not heat at all. Service person said several things wrong with it. Main burner is rusted out.

Exhaust fan makes alot of noise. Appears I bought a lemon and wish company would stand behind it. Used it three winters and now nothing.

I bought an American made unit and this is what I get. Very unhappy.

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User's recommendation: Don't buy a Weil-McClain

gastRus P
map-marker Jamestown, New York

Gas leak in Weil-McClain boiler

Weil-McClain boiler, less than 5 years old, started leaking gas summer of 2007. The leak abated when the heat came on last winter, but reappeared this past May when the heat went off.

We have sent over $1200.00 in "repairs" and it is still leaking. Letter and supporting documents sent to CEO via certified mail and signed by James Vega on June 30, 2008. Letter has been IGNORED!

Local technicians cannot stop the leak and Weil-McClain apparently refuses to send assistance. We had to disconnect the boiler to avaoid breathing gas fumes, and we are now living without hot water.

The local gas company told us the problem was in the boiler. Can anyone please help us?

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2 comments
Guest

Weil McLain does have a warrantee on parts, but the owner has to register the unit after installing or you get nothing. Sadly, the installers do not tell the customers and some never even leave the manual for the system or any papers.

They don't want to fight to get the stuff or credit from Mclain. Even with that I see to many units that have problems and need parts like sensers, inducer fan, gas valves and the like and units are not even 5 years old.

Parts 10 times list above cost. Example inducer fan Mclain #383-70*-*** made by Honeywell (Thailand) part #FPE200A sell for 338.00 - 800.00 but if you can buy one under the Honeywell number from Thiland direct for 40.00..

Guest

What model boiler is it?

GV?

CG

CGi

CGs or something else?

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