Accidently deleted measurements from 2018 can you recover for me
I deleted them today My name is Debra Benz, I have the download version that I paid for in 2006. The profile is Deb Oct 2014
Oak Harbor, Washington
Weight by Date Pro has unresponsive customer service
I brough Weight by Date Pro and was pretty satisfied with it. I lost a good deal of weight and have kept it off. Now, something has gone wrong with the software and I can't record my personal information because I can't get into any of the jounrnal or planning portions of the software. I keep getting a message that the program is using too many CPU resources. Tried everything I could--install, uninstall, reinstall... Contacted them online and submitted the 'ticket'. That was in mid-December. I resubmit the customer service request on a daily basis and don't get a response. Tried a few phone calls and they don't respond. They have now taken the phone number off the site. This is not the first time I have found them unresponsive. They seem to want the praise for thier product but not the responsibility of addressing customer needs. I am really pissed off and look for another site to make a public complaint every day.
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