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Wego

Wego

wego.com
What is your customer experience with Wego?

Wego Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Wego has a 2.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied. Recent recommendations warn do not book using Wego and cite booking confirmation problems. Reviews flag high price level and poor customer service.

Key Takeaways for Future Customers

  • Read Wego reviews and confirm booking references immediately after payment.
  • Expect delays on refunds and long waits for customer service responses.
  • Verify final price before completing booking.

Negative Feedback / Risk Areas

  • Recurring customer complaints about missing confirmations and canceled bookings.
  • Frequent refund delays and unclear refund status.
  • Poor customer service responsiveness and long call/chat waits.

Positive Feedback

One reviewer described Wego as a successful company and some bookings are completed without issue.

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Media from reviews

Wego - He leaved the conversation with less information
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Show reviews that mention
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ahmed abdalmalek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Antalya, Antalya

I want to confirm the price of the...

AI Highlights
  • - Round trip Antalya to Jeddah: depart May 25, return May 31, price 9798 TL.
  • - The price changes if the return date is altered from May 31.
Updated by user May 04, 2026

i am still waiting their response to my question which is related to a flight details

Original review May 04, 2026

I want to confirm the price of the round trip, which costs 9798 TL for leaving from Antalya on the 25th of May to Jeddah, and then returning from Jeddah to Antalya on the 31st of May. Since when I change the date from the 31st of May to any other date the price increases, I want to confirm that this price is real and there are no system problems.

You can see the round trip in the attachment. Please confirm for me if there are no problems.

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Rosalene Yib

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dubai, Dubai

I want refund my ticket they book for me non operated fleight

AI Highlights
  • - Will confirmation be by email or call?
  • - I spent money and time traveling to Abu Dhabi.
  • - I received a replacement; chocolate and food were damaged by heat.

Would company send email or call passenger for confirmation of fleight.i west my money and time to go to Abu Dhabi who give me replace and I have some chocolate and food already damaged because of hot icross 140 km

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Margot Nno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Baglung, Gandaki

I miss my flight My Gmail -...

I miss my flight

My Gmail - khanintiyaj17@***.com

Name Md intiyaj miya

PNR 9CFSLL

Please rebooking my fly

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Anonymous
map-marker Dubai, Dubai

Status of refund

I want to know if what is the status about my refund with the booking ref.# WFZ5SFL46F726 with the name of Merrilou Mabira..I hope and waiting for your response.

Thankyou

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Anonymous
map-marker Abu Dhabi, Abu Dhabi

Refund

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AI Highlights
  • - It's been 3 months since I requested a refund, with no response.
  • - Customer service is unsatisfactory.
  • - Don't book with them.

Worst agency. They cannot even give me an answer regarding the refund.

Its been 3months since I raised for refund and until now there is no answer. Very frustating. Im not happy on their customer service at all. There no hope i can get the refund.

They just keep me waiting all along. So dont try to book from them.

View full review
Elisse Eqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kot Addu, Punjab

Hi wego i book a ticket from mux to Lhr...

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AI Highlights
  • - Booking canceled without notification.
  • - Email said Mux→DXB flight time changed.
  • - Refund request submitted; helpline unanswered after 1 hour.

Hi Wego, I booked a ticket from MUX to LHR and I received my ticket after booking. Two days ago, I received an email that the flight time from MUX to DXB has changed. Today, I wanted to check in online, but on Emirates, my ticket is not showing. I returned to Wego, and my booking is also canceled there without any notification. I started to call your helpline, but after calling for 1 hour, they didn't receive my call. I submitted a request for a refund, and now please tell me if your company will give me another ticket or a refund because there is no one from your side who can tell me what is happening and what the solution is. I am also attaching the booking ID and ticket.

Booking ID =

WFIV2FNCGEP26R

Full Name = Muhammad Mubashir Haseeb

Preferred solution: Full refund

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Anonymous
map-marker Dubai, Dubai

He leaved the conversation with less information

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Wego - He leaved the conversation with less information

He can tell me that he cant help I will accept it

He just left the chat without any explanation

This is not customer service

View full review
BahaEddine Z

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Canceled flight need change or refund

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AI Highlights
  • - Booked via Wego; Booking ID WFQS3SXMUXG24.
  • - Return flight TK0678 Istanbul to Kuwait was cancelled; requesting change or refund.

I booked a flight using Wego.

Booking ID: WFQS3SXMUXG24.

The return flight, after transit from Istanbul to Kuwait, flight number TK0678, got cancelled and I'm requesting a change of flight or a refund.

View full review
Salam A Bsd

I called more than 4 times and no body answer me

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No body answer me, i called many times !!!

I want to change my travel date from cairo to beirut this is not acceptable

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Tianne Cmz

DID NOT GET TICKET CONFIRMED TICKET

AI Highlights
  • - I booked a WEGO INDIA ticket using a laptop.
  • - My money was debited, but I did not receive a ticket.
  • - Customer care has not responded properly.

I BOOKED TICKET IN WEGO INDIA USING LAPTOP.I URGENTLY NEEDED TO RETURN TO USA FROM INDIA TO GO FOR JOB.MY MONEY IS DEBITED AND I DID NOT GET CONFIRMED TICKET.THE CUSTOMER CARE OF WEGO IS NOT EVEN RESPONDING PROPERLY AND THEY *** ***

User's recommendation: DO NOT BOOK USING WEGO FUKK

View full review
Anonymous
map-marker Riyadh, Riyadh Region

Not finding the reservation after payment

I reserved through Wego with ubfly , still they didnt send me my booking reference so that I can access my booking

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Karlin Bak

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Send my ticket

Contains 1 confidential file for company representatives

My ticket for 21/06/2024 in Spice jet not issued to email

My ticket cost has been deducted from my account

Please issue tkt and send my email

View full review
Precilla E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Flight status

I booked my Air ticket to China Southern Airline November 07,2023 and payment deducted from my account but did not received a confirmation

View full review

Travel Expert Talks

How to Travel Safely During the Pandemic

How to Travel Safely During the Pandemic

Do you plan a trip? Uncover top travel tips during the pandemic. In this video interview, Latifah Al-Hazza, a co-founder of Femscape Sojourns and a travel journalist, explains how to safely book a trip online, how to avoid unexpected situations during travel, and what to do if your trip was canceled.

Read full article
Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

Faris A Fqy

Send my ticket

I need copy of my ticket, send it in wahtsApp , I have tomorrow flight from Bahrain to Riyadh , So I need my ticket

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MDKUSHER M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Change of flight date

AI Highlights
  • - Reservation 4JGCR3 for VietJet Air Laos to Vietnam, travel 27/05/2024 at 6:45.
  • - Request to move to 29/05/2024 on humanitarian grounds.

Dear Sir/Madam. I am MD Kushar Mahmood I purchased a flight ticket from VietJet Air Laos to Vietnam on 04/05/2024.

Which reservation is coming down to 4JGCR3. Date of travel was 27/05/2024. Time 6.45. Unfortunately, due to a major problem in my family, it is very difficult and harmful for me to travel at certain times.

Dear Sir Kindly request if my travel date is finalized on 29/05/2024 instead of 27/05/2024 on humanitarian grounds I will be greatly benefited. Finally, I want to say that wego is a successful company that people always benefit from.

I hope this benefit from you. Thank you very much.

View full review
Elman Shr

Booking cancelling from wingie

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Hope to hear from you

Need to be more specific and detailed from all that various offers and services that you provide

Preferred solution: Full refund

View full review

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