I purchased this service in June, it is now October and after them rescheduling twice I asked for a refund. They assured me I would have it in 30 days, once 30 days had passed I called and spoke with Solomon the owner who told me to file a complaint with my bank as he would surely respond...still no response, I have now gone to the BBB and they have yet to respond to them! I believe I was completely scammed out of $200.00. Do not give this company any money! They will take it and never deliver, for $200.00 it is not worth a trip to small claims court but I think we should get a class action suit going!
Reason of review
Problem with delivery
We Clean Garages submitted credit card for payment before they performed the service
I had a terrible experience with the wecleangarages company for which you advertised. Because of your advertisements, I assumed the company was reputable and on all levels. I contacted the company at which time they billed my credit card 249.00 immediately. This they did before performing the service. For two months they have exchanged emails and provided links to their refund policy. I did hire them but after their team of cleaners were not scheduled to clean my garage the day agreed upon, I notified the company. I then had my garage cleaned to accomplish my goal. As of today, 7/18/2014, the wecleangarages company have not refunded me. As a result of this company's behavior I do not trust the Amazon and Angie's Lists advertisements. I did not deserve to have my monies taken and I want it to be returned now. I did contact my bank to initiate an inquiry for fraud.
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