Manufacturer: Webwatcher Category: Free Trials Clear all filters (6 of 6 reviews match)
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Now, the money was never put back and Webwatchers blocked my account as fraud and I can't even used what they charged me for and my bank will not pay me back either. So, I am out $99.99 and I don't even have a subscription. Stay AWAY from this company!!!!! They are not honest and they will take your money regardless of what they say. This snapshot is from a live chat. Don't even try to talk to a person on the phone and this guy quit...
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Anonymous

Anonymous No one has every contacted me from Webwatcher to resolve this issue. I can never get a response. STAY AWAY from this service!!!!!
Buyer beware!!!!

Webwatcher's reply to:

Customer signed up for Free Trial which lasts 7 days. On the 7th day the Free Trial ended and the customer’s Paid Subscription began. This process was made very clear at the time of sign up when the customer filled out the sign up form with their credit card number agreeing that their Paid Subscription would begin on day 7. However, the customer did have the option to cancel before day 7 if they did not want to begin a Paid Subscription....
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Customer was refunded on the same day they submitted their cancellation request. It is entirely dependent on their bank as to when the funds will be made available in their account again. However, this customer has been refunded and their account has been cancelled.
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I didn't like
  • Customer service is dishonest
Customer signed up for Free Trial which lasts 7 days. On the 7th day the Free Trial ended and the customer’s Paid Subscription began. This process was made very clear at the time of sign up when the customer filled out the sign up form with their credit card number agreeing that their Paid Subscription would begin on day 7. However, the customer did have the option to cancel before day 7 if they did not want to begin a Paid Subscription....
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I made the mistake of subscribing to them for the 7 day free trial and wagon it for less than an hour and unsubscribed but they took $99.95 out of my account and I called and talked to them which they told me their is no way to get ahold of billing department!that they would submit a request for me and the billing department would get ahold of me in 24-48 hours its been 48 hours later no e-mail or phone call! The site is a scam and I am not one...
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khodson24

khodson24 The same thing happened to me

Customer signed up for Free Trial which lasts 7 days. On the 7th day the Free Trial ended and the customer’s Paid Subscription began. This process was made very clear at the time of sign up when the customer filled out the sign up form with their credit card number agreeing that their Paid Subscription would begin on day 7. However, the customer did have the option to cancel before day 7 if they did not want to begin a Paid Subscription....
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