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Webware

Webware

www.webware.io
What is your customer experience with Webware?

Webware Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Webware has a 3.1 star rating from 1 review. Consumers are mostly neutral. Pros include website design and diverse services. Cons note you do a lot of work on the front end and price level is high. A recent review praised customer service for a helpful human rep who followed up.

Key Takeaways for Future Customers

  • Read Webware reviews and ask how much work you must do up front.
  • Expect a helpful customer service rep for subscription or cancellation discussions.

Negative Feedback / Risk Areas

  • Recurring customer complaints around billing and high price.
  • Heavy front-end work required by customers.

Positive Feedback

Website design is a strength, staff provide quality customer service and follow-up, and reviewers value diversity of services.

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AI Highlights
  • - The number connected me to a human.
  • - Spoke with Muhammad; he was helpful.
  • - He reviewed options and followed up; I'll give them a month to improve my site.

The number that you provided got me directly to a human being which was needed. I had a quality conversation with Muhammad and he was very helpful.

He went over options for me to be more satisfied with the service.

He also called to follow up with the information that he provided me. Going forward, I'm giving them one month to improve my website.

Loss:
$564
Pros:
  • Website design
Cons:
  • You do a lot of work on the front end

Preferred solution: Price reduction

User's recommendation: Make sure they explain to you in detail that you are going to be doing the majority of the work

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