WebVisible

Chris instead of trying to come on here to save face to a client you are milking for money, why not take care of your employees first who gave blood sweat and tears to make the company run? Fat cats lining their pockets..

I left for the same reasons as Sara. I gladly left because of the greed and horrible mistreatment of the customers.

I as so horribly ashamed to be associated with such a cruel company. NEVER AGAIN!

Everything that you read in the forums about WebVisible is a SCAM!

I still haven't even been paid by WebVisible for my time. I have my own case against them, but that's another story.

Hi WebVisibleScam and Anthony Mongiello Photography,

My name is Chris, and I am a Vice President here at WebVisible. It sounds like you both had really terrible experiences with customer service and campaign performance while signed up with us. I am really sorry that this has been the case, and I wanted you to know that this is not how we want to treat our customers, nor how we want to represent ourselves as a company.

Please give me a call at 888-577-****; I would like to have the chance to talk with you, and see what we can do to fix this situation or help give you some restitution.

Again, my apologies for causing you to feel mistreated, and I look forward to hearing from you.

Chris

I was a manager for about a year, we basically would promise the moon and deliver 1/5th of what was promised. As long as we got paid it didn't really matter...sorry to the small business owners but it's a dog eat dog world...long live Israel!

I was a employee for them and had to leave because of their shady business practice. They are in the business of raping small businesses. The stories being posted are true.

I would love to participate.

Hi BigPerm1972,

My name is Chris, and I am a Vice President here at WebVisible. I am really sorry to hear that you had a negative experience with us, and did not receive the level of service you deserved.

That is not the way that we would like to operate as a company, nor is that the way we would like our clients to feel.

Please call me at 888-577-****; I would like to see if there is anything we can do for you to find restitution, or resolve this issue.

I look forward to hearing from you,

Chris

I've been with them 1 month and am about to pull out my hair. Webvisible is WORTHLESS. I've gotten NOTHING for my monthly budget except CONSTANT problems.

AVOID WEBVISIBLE AT ALL COSTS!

Hey Concerned consumers, you seem just ignorant enough to be a WEBVISIBLE CLIENT...give them a call if all of these comments werent clue enough for you

21. Written by Concerned Consumers, on 19-09-2010 22:21

The fact that there are two posts from ex employees, leads to a different interpretation of this complaint. I'd find this more helpful if you where a customer and left your business name to follow up with.. Sorry, this was just no help. Thought this site was for Pissed Customers..

What I know is that people that are higher up at webvisible are posing as consumers and as ex employees to make it look like they havent done anything wrong. I am fortunate to have a friend that is still there and informing me of what is being done to take the blame from them and put it onto ex employees, managers, etc. Still not taking responsibility for anything...THIS ONES FOR DAVID...I loved that mouse pad...and they wonder why they went broke!

...and just to clarify. If I\'m taking the time now to post a comment, it\'s obviously to clear things up.

Steve, this is the 2nd legitimate post that I put on here. The one's from "Dan Flores" were put up by someone else.

I wouldn't take the time out of my day to initiate a comment forum. Not to say that is a bad thing, it's just not me. Just so you're clear, I really don't care to go into detail about how my time was spent nor am I complaining about the "stay".

I met some really good people and I was thankful enough to have a job. Keep me out of it.

As a ex manager at Webvisible I didn't mind seeing non performing accounts, as I was on salary so whether or not the account performed was in no correlation to my paycheck. Sad, but bitter truth.

Dan maybe if you handled your time at work with more professionalism and less time making personal phone calls and having 2 hour lunches you would have had a better stay at Webvisible

That's what happens when get millions of dollars from blood sucking venture cap companies. For the small business owner, this form of advertising is much more cost effective when it is handled in house either by yourself, dedicated team or small business like www.getlocalmaps.com. Don't be an *** do your research.

I took Webvisible to small claims court and won $4,300 I advise any other employees who were raped by these pillagers to do the same! @Dan he listened to my calls too!!!

Yes those are the ones. Why were you listening in on phone calls I would make to my wife? That had nothing to do with work?

Since I started here he rubbed me the wrong way and I knew I never wanted to be on his team. When George told me that I was being switched over it was a huge disappointment to me. I could tell the team had some issues and that it lacked leadership. My opinion, the company has lost very good sales reps because of this, but I don’t know that for a fact and that doesn’t really matter. There’s no camaraderie and the weakest link on the team is him. If I’m on a team with someone I need to know that they respect me, my ability and that they have my back. In return I have there back and do the same. It’s the way we initially got treated that killed it for me and probably for others as well, among other things. It’s simple, if you your team like peddlers you get peddler results. If you treat every one of your guys like men, like Account Executive’s you get AE results. It starts there. Then all your guys believe in themselves and can hold themselves accountable. you’re all in it together and you don’t want to let your teammates and your manager down. At that point you can identify who’s lacking ability and needs help if they’re not hitting they’re number.

It’s also a matter of qualification and knowledge. Knowing how to lead and knowing how to take the load of your guys to keep them selling so they don’t get bogged down. Example, getting on the phones to try and save canceled accounts. That may not be part of his job, but if someone is NOT notifying us in a timely of a cancelation we need help finding out who’s responsible for notifying us. Just have our backs. Or actually coaching us through a demo and knowing the right things to say to help us close the deal, but I don’t have trust in that either somewhat because I feel there’s a greater risk in losing the deal.

Basically what I’m saying is, you don’t need to pay someone 50 or60K if all they’re doing is keeping track of what time we’re coming in and how many calls we’re making. Cisco does that.

I have more things I can touch on but I just wanted to give you the main points.

We only would use about 30-40% of budgets on actual advertising the rest would pay for salary's. Reps were encouraged to mislead business owners, offering money back guarantees that we would never honor.

I made 5k a month kicking back and doing nothing, and wearing big puffy headphones to listen in on sales reps personal cell phone calls.

We put privacy screens on our computers so reps couldn't see what we were doing. Long live Israel and Yodle!

they promise the world, than get you one inquiry a month from a state you dont even do business in.. Its 100% fraud, scam..

I cant believe they are still in business.. Worst business to business experience i have ever encountered.

i worked for webvisible. dont blame the salespeople for doing their job.

blame the higher ups who got greedy and wanted to grow too fast and provided the sales force with an un-backable product.

Even the CEO of the company had no control because it grew too fast for her to even know what was going on. bad business leads to failure.

Company is ***! There main motto is customer service and Valuing their employees meanwhile they just fired 75 employees with nothing, no severance, no warning, nothing!! Worst company out there!

Yeah and rumor has it they are going under? Is this true???

Just ask for proof from a customer that it works??? They show a bunch of fake accounts and make all these promises about the estimates they will deliver but when it comes down to it they don't deliver on what they say to a single business.

WATCH OUT!!! This company also says they have over 100k clients... NOT!!! That is how many clients their partners have sold for them.

They have about 90 current accounts... Yodle or Reach Local are 20 times better companies and that isn't saying much

We are extremely disappointed with our advertising program with Webvisible. I have just contacted American Express about canceling our payment and we are trying to get out of our contract.

I should have known as I will now be skepetical of anyone that makes you pay with credit card as there is no way you would hand over a check to these people after working with them! They do not respond to any of our requests, we have had 3 different account managers in just 4 months, they have failed to deliver our leads, they gave us a credit but insist we stay with them for a year to get our credit. The great sales person is nowhere to be found.

I just wonder how these people sleep at night- ripping people off!! Complete waste!

Be careful about dismissing a warning simply because it is from an "ex" employee who left for another job. After all, they have inside information that you don't.

I also have seen WebVisible's SEM budgets, and it is true that they spend only 50% of your money on your ad program and keep the other 50% for themselves.

That number is spot on. Disregard the advice if you want, but you've been warned.

LOCAL!VISIBLE!RESULTS!

this place is a chop shop! screw the consumers as hard as possible for as long as possible!

2k budget? kiss that goodbye~!

they fired me for substance abuse and i dont abuse a substance anymore! idiots

I sold just under 100 accounts in 2010 and less than a hand full actually received their money back they invested....and it was all built around a model its CEO's co-signed until the investers noticed we had no retention..then they blamed everything on its sales managers and sales people...when I was let go they tried saying that all the bad was because of all the managers and wv took no responsibility of any of it..........and their technology is 4 years behind the benchmark.

I used to be a manager here it's true, we don't care about the results as long as we get the sale.

I am looking at investing with Webvisible and your article scares me. What else can you tell me? eric@***.com

This guy sounds a little "too" happy to be real...

How has this company been since then?

:grin WEBVISIBLE Is a JOKE! do not work with them.

:cry

Its called PayPerClick, Google Adwords. Save yourselves all the fret.

Dont go with reachlocal, webvisible, or yodle. they take high margins. Do it yourself.

sure you dont get all the tracking, but you know how much money you are spending. and you are able to manage that yourself!

WOW! I see I'm not the only one. They are really good at getting your money, not so good when you want to cancel your account after lacking results.

Would not recommend

More then anything they can care less about their employees. They fired the entire Charlotte office and while they were walking in to tell us we were fired they were joking with each other. They Suck

SCAM!!!!

RIPOFF!!! If Webvisible contacts you RUN do not walk away.

Being a former employee at Webvisible, I do not recommend their services to any business owner. Their technology is 2-3 years behind what is really going on with search.

It's a complete burn and churn operation with more focus on going public then growing a business owner's business.

Their knowledge in search is mediocre at best. If you are serious about your business, I advise you to go else where.

I invested $2,400 with webvisible. Results were TERRIBLE.

Far better off investing in local advertising. Would not recommend or use them again.

I have to agree with all of the posts here. I gave them a shot during a slow time just to see what they could do.

The salesman compared

my company to a similar company in Texas and claimed that they generated 30 new calls from potential clients. I thought it sounded good so I went ahead with the program. They burned up what was supposed to be the budget for the month in two days and managed to generate on phone call from a vendor trying to sell me something. My "account rep" wouldn't take my calls.

The CEO e-mailed me to get a review. I gladly let her know my thoughts, she never responded. I asked for a refund and was told that there are no guarantees in advertising.

Don't waste your money here. :(

Let me know about this Company, thinking about using there Service?

I have been scammed by a half-a-dozen internet advertising companies. I have searched high and low for anyone who can be trusted to deliver any results.

I have not taken the bait from several reps at Webvisible but in a year or so I have 3-4 reps from this company in my contacts and email archive. Looks like this place has a revolving door.

I was contacted by a recruiter recently regarding a sales posotion at a new web visible office in Marina Del Rey. Can't help but notice the competition, Yodle and Citysearch also have a lot of consumer complaints, yet WV's BBB report is still A+ sice they answer all complaints. Thoughts on this??

Webvisible is a SCAM SCAM SCAM

Webvisible SCAM SCAM SCAM

I have 10 years of advertising experience and I can tell you as a seasoned expert, no one can guarantee results. Your first clue that you should not be doing business with a marketing company is if they guarantee specifics regarding visits, conversions, ROI, etc.

Cheers!

I have been contacted by webvisible and their numerous recruiters at least 10 times in the last year. How high is their turnover rate? It seems they are selling google adwords and just charging a fee

My campaign will begin in about a week, I will let you know, sometimes you have to take risks. My salesman are closers, I am not afraid of taking the risk. I will let you know how it goes.

To SammG,

Hey, thanks for the info. That situation has got to be really frustrating. Sounds like they dropped the ball in a major way with your organization. It is amazing how effective it is to simply listen to and address customer concerns. Let's hope they are "tightening up their ship" and giving better service to other companies. Best of luck to you and your organization.

Best,

Alex