Resolved
Lucien D Tvh

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Verified Reviewer

Resolved: Delivery missing

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Updated by user Aug 24, 2022

Company fixed the issue and I have been provided with full refund.

Original review Jul 25, 2022

I have no news, nothing even though webtogs told me I will be informed. I would like to be refunded please. Thank you.

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Loss:
$89

Preferred solution: Full refund

User's recommendation: Don't order on this platform where you are almost alone to deal with your problems

Anonymous
map-marker Paris, Ile-De-France

Delivery missing

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Still no news from webtogs about the carriers. And also still no refund. What should I say about it ?

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User's recommendation: So far I would recommend: don’t order on this platform

Fernando P Gre

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Order 888****

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Hello,

The expected delivery date was the 30th of May. it's the 31st and still nothing.

Tried to call the UK support number and was put in queue for 9mins...

then 13mins... and after 36mins they finally picked up the call just to hang it in my face!

I would like to know where my order is and why it wasn't delivered on time and why the delay was not reported and what is the expected delivery time now, please.

Regards,

Fernando

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Loss:
$130

Preferred solution: Deliver product or service ordered

User's recommendation: customer service is mediocre

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