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WebsiteBuilder

WebsiteBuilder

www.websitebuilder.com
What is your customer experience with WebsiteBuilder?

WebsiteBuilder Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

WebsiteBuilder has a 5.0 star rating based on 1 customer review and consumers are mostly satisfied; rating distribution shows a 50/50 split. Reviewers value the Exchange, Refund and Cancellation Policy and the Website; price level is medium. WebsiteBuilder reviews note a published premium site not appearing and a recent report of a rude representative.

Positive Feedback

Users appreciate the platform, the emphasis on refund and cancellation policies, and the medium price point for premium plans.

Negative Feedback / Risk Areas

  • Published sites may not appear live, causing visibility issues.
  • Reports of rude support and difficulty canceling raise WebsiteBuilder customer complaints about customer service.
  • Concerns relate to refunds, billing, and subscription cancellations.

Key Takeaways for Future Customers

  • Confirm site publishing and DNS settings when upgrading to premium.
  • Review the refund and cancellation policy before subscribing.
  • Expect to verify customer service responsiveness for membership or subscription help.
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Media from reviews

WebsiteBuilder - My website isn't showing up when I look it up
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Resolved
MICHAEL EMMANUEL D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Resolved: My website isn't showing up when I look it up

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WebsiteBuilder - My website isn't showing up when I look it up
Updated by user Dec 30, 2025

Company fixed the issue and I have been provided with apology. Fixed issue. Do exactly what I did leave a review and contact customer service.

Original review Dec 15, 2025

I made my website and published it, and I paid for the premium. When I search my site, it just says coming soon.

I checked the settings, and everything should be good. Why isn't my website showing up?

View full review
Loss:
$25

Preferred solution: My website to be public

Anonymous
map-marker Mobile, Alabama

Service not working

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My service isnt working I called in for assistance. My representative was very rude.

I really want to cancel my services. Not pleased at all .

View full review

User's recommendation: *** no my rep was rude and hung up in my face. Very disrespectful

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