New Reviewer

Total Scam Company! Terrible Service

1.0
I could not even use this software. It didn't link with my bank. It was so complex that none of my employees could use the app. It takes an absurd amount of steps to even enter a receipt. It was much better for us to just send a photo receipt to an email account. Then after cancelling the company keeps trying to invoice you and extort money. They pretend they don't receive your cancellation. The only way to really cancel is by certified mail. I have never had such a terrible experience with a company! When I realized I made a bad purchase, I cancelled. I paid them 3 months of service which I did not use. I honored the contract that I signed. I made these payments knowing I never used their service! Then they had the audacity to try and invoice me for another three months! On top of that they are extremely rude over the phone! They acknowledged that I never used their product but still insist that I pay for at least 6 months of service ! If you have a good company and product why spend so much time trying to extort from a company that never used your services to begin with?
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Comment
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ID
#1630523 Review #1630523 is a subjective opinion of poster.
Product
Webexpenses Management Software
Cons
  • Almost impossible to simply upload a receipt
  • Try to scam using fine print contracts
Reason of review
Return, Exchange or Cancellation Policy
Loss
$289
Preferred solution
Full refund

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