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Web3solutions unfair exit fees (India)

A client of mine wanted to stop hosting her website with this company. Like most people she planned to do it at the end of the term. They then tried to charge her a fee of over $200US. When queried they said that you had to transfer out 45 days early "as we always pay the domain and hosting fee prior to be safe any risk or to be safe from domain loss and downtime of your site". I found out that they hadn't renewed the domain and have a private server and so didn't have to pay anything. Also this policy was hidden on their site. In other words it was just a scam to try and pocket money from clients for doing nothing.
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ID
#445964 Review #445964 is a subjective opinion of poster.
Location
Sydney, New South Wales
Loss
$215

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