New Reviewer

Web Marketing Guru Review - Complete Waste of Time

I Started designing with web marketing guru about a year ago, till this day they still refuse to give me a refund and that they insist on me paying more money for the website to "fill in contents" which cost me $495. They mentioned they custom design their websites but they actually use a template as the design is exactly the same as many of their other websites on their website which is misleading. Web marketing guru claim to be located in Australia but when I try and visit their office it does not exist. I am worried now as they have my credit card details. I would stay well clear away from webmarketingguru.com.au
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ID
#1468839 Review #1468839 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$495
Preferred solution
Full refund
New Reviewer

Web Marketing Guru Scammers - Terrible Service

I received Terrible service from Web Marketing Guru, do your research on this company first before paying them. I ordered a logo and website design in total paying $880. I started with the logo design and the 5 designs they provided were so far off brief it was ridiculous! After many many re designs I decided that the way it was going was not what I envisioned so decided to go for a logo with an icon instead. They advised that would require a specific designer to do and therefore I had to pay a further $180. What I received back I can only say looked like a 5 year old had done! It really was SO bad!!! After many many many more back and forth on the annoying message site the design was just still so bad that I ended up going else where for my logo. The website design was pretty similar in that the demo provided was very basic. Again looked like something I could have done myself a million times better! There is no way it was professionals doing it as there was the most basic of errors! They struggle to understand instruction. Up sell on as much as they can! They tried to tell me half way through the design that I had to pay a further $350 just to make the website secure. They also tried to up sell on site optimization and told me that if I wanted any types of dashboards to manage the site I would need to pay further! Thank god I never agreed to ANY of them! They call from a number that looks like Melbourne however are definitely not based there! They are impossible to get hold of and have literally taken MONTHS to get to a point where I have no logo from them and no website! Today I logged on to check my demo and found that my whole thing has been cancelled with no communication what so ever! Im guessing I will never see the $880 again! Taking that one on the chin but please if you are thinking of going with them DONT!!!! Dont let them steal anyone else's money! SCAMMERS www.webmarketingguru.com.au
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ID
#1407808 Review #1407808 is a subjective opinion of poster.
Location
Melbourne, Victoria
Reason of review
Bad quality
Loss
$880
Preferred solution
Full refund

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